Comfort Inn North, Columbus, Service

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Rank

48th

Out of 202

Comfort Inn North	Average Price: $79 Check Rates

Hotel Class:

1213 East Dublin Granville Road

Columbus, 43229 View map

2-Star Hotel Rank: 6 of 84
Average review rating: 2.27

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (3) , MyTravelGuide (15) , TripAdvisor (67) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (1) bath (3) bathroom (7) bed (18) breakfast (43) charge (1) check in (11) check out (2) check-out (1) complimentary (3) cost (1) deal (1) dinner (1) discount (1) downtown (2) food (5) front desk (13) gym (1) hot tub (2) hotel (70) housekeeping (3) interstate (1) lobby (3) location (9) maid (2) manager (13) money (6) parking (6) pillow (1) pool (16) price (13) rate (3) recommend (8) refund (1) restaurant (2) room (124) service (10) sheets (2) shower (9) spa (1) staff (27) suite (1) towel (7) tub (1) value (6) view (2) walk (2) walk in (1) water pressure (2)

Service

Appears in 10 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
cares (2) clean (2) customer (3) desk (2) good (5) need (2) problem (3) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Also, it seemed that the 1 single front desk person was in charge of everything which made it hard to give good service to more than one person at a time.

"COLD " Read full review on TripAdvisor 2/1/2012 Vote

2. The service was good.

"Nice place. Great value " Read full review on TripAdvisor 1/15/2012 Vote

3. I've stayed here many times and the hotel is always clean and quiet with good service.

"Great Service " Read full review on TripAdvisor 6/24/2011 Vote

4. The service we received was excellent, but the continental breakfast wasn't anything hot as in meat.

"Hotel was okay. " Read full review on TripAdvisor 6/16/2011 Vote

5. Service polite, and room was clean and very quiet.

"Better than I hoped! " Read full review on TripAdvisor 5/3/2011 Vote

6. I work in Customer service and you need to seem like you care, this person acted as if he could of cared less if I was here or not.

"Rude customer service " Read full review on TripAdvisor 6/7/2009 Vote

7. The only problem was the service desk not answering the telephone.

"Great Exprience " Read full review on TripAdvisor 4/26/2012 Vote

8. The one thing that struck us right away was the customer service.

"Stumbled upon it. Glad that I did not read the reviews " Read full review on TripAdvisor 8/20/2010 Vote

9. The owners themselves need a drastic attitude adjustment first and an intensive dose of good basic training on what is customer service.

"Owner needs fired ! " Read full review on TripAdvisor 5/28/2010 Vote

10. Our experience was not good to start and as we increasingly tolerated the problems and the crappy service without a complain it quickly got worser and worser as hours passed till towards the end Mr Raju Teli the manager/ owner, instead of apologizing for the various problems with their rooms and extremely poor service, really scored the home run when he called and reprimanded us.

"Owner needs fired ! " Read full review on TripAdvisor 5/28/2010 Vote