1. positives - excellent customer service, newly remodeled, good packages for those visiting Henry Ford/Greenfield Village (packages included four tickets for two days), convenient location, comfortable beds, quiet rooms, secure/felt safenegatives - no newspapers, no coffee in lobby, noisy lobby so watching television there is difficult, location sort of difficult to accessOverall pretty nice for the money spent - we went with two kids and the four of us stayed in a room comfortably.