Westin Los Angeles, Los Angeles, Service

OpinionWell's Blog

Home » United States » California » Los Angeles Destinations » Los Angeles Hotels » Westin Los Angeles

OpinionWell
Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (48) bar (100) bathroom (122) beach (53) bed (242) bill (35) breakfast (113) charge (65) check in (168) check out (28) complimentary (26) concierge (39) cost (48) deal (49) decor (22) dinner (47) fee (37) food (185) front desk (179) gym (48) hotel (1536) housekeeping (30) lobby (204) location (203) lunch (20) manager (65) money (34) neighborhood (19) parking (212) pillow (32) pool (131) price (138) rate (110) recommend (110) restaurant (245) room (1250) room service (59) service (347) sheets (19) shower (83) shuttle (256) staff (436) street (57) suite (48) towel (23) valet (40) value (53) view (64) walk (54) wireless (52)

Service

Appears in 347 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
clean (19) comfortable (16) customer (45) desk (34) excellent (34) food (31) free (17) friendly (21) good (55) great (62) hotel (96) need (16) nice (18) night (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Great service, ambiance, room decor, bed, tv, views, and restaraunt.

"Georgeous hotel that nickel and dimes you if you are not a preferred member. " Read full review on TripAdvisor 5/20/2012 Vote

2. The Westin in LAX is an airport hotel, however there is a standard of service, cleanliness and general layout which makes you feel good about your night there.

"Convenient...and (amazingly) good " Read full review on TripAdvisor 5/19/2012 Vote

3. The shuttle service to and from LAX was very good, although quite crowded at peak travel times.

"Convenient, but a little pricey " Read full review on TripAdvisor 5/18/2012 Vote

4. Club lounge was well serviced, inviting and friendly.

"Big and Beautiful but not Westin Quality " Read full review on TripAdvisor 5/9/2012 Vote

5. Good staff, great service and the restaurant there is also very good.

"Great place to stay " Read full review on TripAdvisor 5/2/2012 Vote

6. But I did not get cleaning service everyday, room service was way overpriced, as was the restaurant - the Daily Grill - though their food was quite good.

"Elegant room, good location, lacking in service, and too little for too much price. " Read full review on TripAdvisor 5/2/2012 Vote

7. Food and service in the restaurant was surprisingly good.

"Good food, OK room " Read full review on TripAdvisor 4/16/2012 Vote

8. For $83 on Priceline we got a clean an comfortable room, with excellent service at the front desk.

"another solid stay " Read full review on TripAdvisor 4/15/2012 Vote

9. Valet service was pretty efficient.

"Convenient Hotel for a Stopover " Read full review on TripAdvisor 4/6/2012 Vote

10. It has one restaurant - the daily grill - where the food is great and service excellent.

"Affordable overnighter. " Read full review on TripAdvisor 3/30/2012 Vote