Fairmont New Orleans, New Orleans, Front Desk

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Rank

7th

Out of 427

Fairmont New Orleans	Average Price: $242 Check Rates

Hotel Class:

123 Baronne Street

New Orleans, 70112 View map

4-Star Hotel Rank: 4 of 37
Average review rating: 3.69

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (83) , TripAdvisor (535)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (44) bar (188) bath (51) bathroom (197) bed (132) bill (26) breakfast (73) brunch (21) charge (23) check in (86) check out (26) closet (38) complimentary (18) concierge (87) cost (15) decor (39) dinner (36) food (120) front desk (113) hotel (1072) housekeeping (80) lobby (200) location (223) lunch (15) manager (45) massage (15) money (30) parking (37) pillow (33) pool (122) price (65) rate (52) recommend (63) restaurant (166) room (909) room service (55) service (349) shower (130) spa (50) staff (275) street (142) suite (192) towel (46) tub (39) valet (46) valet parking (19) value (20) view (52) walk (100) wireless (18)

Front desk

Appears in 113 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) guest (7) helpful (9) hotel (14) housekeeping (7) management (14) new (5) nice (5) night (5) problem (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had coffee and chai tea in Teddy's, the concierge was very friendly and informative and the front desk staff was efficient.

"Great location, clean and friendly service " Read full review on TripAdvisor 3/23/2012 Vote

2. Front desk people nice.

"Very pleased, top notch comfort and beauty " Read full review on TripAdvisor 3/5/2012 Vote

3. The front desk handled everything properly and everyone was very courteous.

"Impressive " Read full review on TripAdvisor 2/20/2012 Vote

4. Front desk clerk very courteous.

"Lovely Christmas-time stay! " Read full review on TripAdvisor 1/18/2012 Vote

5. Two out of three days I had to call the front desk to get my rooms cleaned.

"Good-but for the price I expected more " Read full review on TripAdvisor 1/2/2012 Vote

6. On a positive note, the front desk attendant at arrival was extremely friendly.

"Five star rooms, two star service " Read full review on TripAdvisor 12/9/2011 Vote

7. I brought this to the attention of the front desk before we went our exploring the city, with hopes it would be taken care of while we were out, and we were assured it would be.

"Well appointed hotel but needs better cleaning staff " Read full review on TripAdvisor 10/19/2011 Vote

8. When we returned to our room much, much later that evening, we were surprised to see a nice hand-written note from the front desk clerk apologizing for the inconvenience and two complimentary hotel breakfast coupons inside as an added bonus which was great.

"Well appointed hotel but needs better cleaning staff " Read full review on TripAdvisor 10/19/2011 Vote

9. The staff at the front desk were so friendly and helpful, by the time we were heading up to our suite I felt as if we had all known each other.

"An Extrodinary Hotel! " Read full review on TripAdvisor 6/20/2011 Vote

10. During the entire stay the concierge was pretty much non-existent, kept seeing a sign referring us to the front desk for help.

"Nice looking property, poor everyting else. " Read full review on TripAdvisor 4/13/2010 Vote