The Ambassador, New Orleans, Refund

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Rank

69th

Out of 427

The Ambassador	Average Price: $142 Check Rates

Hotel Class:

535 Tchoupitoulas Street

New Orleans, 70130 View map

3-Star Hotel Rank: 40 of 125
Average review rating: 2.9

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (42) , MyTravelGuide (635) , Expedia (53) , TripAdvisor (352) , BedBugRegistry (19)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Refund

Appears in 18 comments.

The following words were used in comments with Refund:

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1. They did however, refund the 9.95 per day for her.

"Would never stay again " Read full review on TripAdvisor 4/11/2012 Vote

2. Complaint and request for refund in proess.

"Do NOT Book this Hotel " Read full review on TripAdvisor 2/7/2012 Vote

3. I am an international traveller, so to add insult to everything when they refunded me a week later the exchange rate changed (negatively against me) and I lost $25 in currency and credit card exchange rate losses.

"Brutal " Read full review on TripAdvisor 10/13/2011 Vote

4. There was an intermittent buzzing noise in my room that made me check out and move to their sister hotel, the Queen and Crescent - but not before they charged me, then charged me again (instead of refunding me).

"Brutal " Read full review on TripAdvisor 10/13/2011 Vote

5. the ambassador refunded one night of our stay, making the total bill around $400 for one unpleasant night of pest-infested slumber on sheets that made toilet paper look like a serious alternative to bedding & beds that made camping on gravel seem appealing.

"Please Avoid for your own well-being " Read full review on TripAdvisor 5/22/2011 Vote

6. We talked to the manager and they would NOT refund us because we didn't come down in the middle of the night to request a room change.

Read full review 10/17/2010 Vote

7. For the past 4 weeks I have been contacting the hotel manager about refunding my money.

"Money maker poor quality! " Read full review on TripAdvisor 5/4/2010 Vote

8. Our request for refunding the money is because the room had significant problems which had nothing to with size but everything to do safety, courtsey, cleanines and good old customer service.

"Money maker poor quality! " Read full review on TripAdvisor 5/4/2010 Vote

9. I asked to get a refund but was only a manager has the authority to issue a refund and he/she will not return to work until Monday.

"Money maker poor quality! " Read full review on TripAdvisor 5/4/2010 Vote

10. I want my refund of $336.64.

"Money maker poor quality! " Read full review on TripAdvisor 5/4/2010 Vote