Doubletree Philadelphia, Philadelphia, Bill

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Rank

10th

Out of 177

Doubletree Philadelphia	Average Price: $222 Check Rates

Hotel Class:

237 South Broad Street

Philadelphia, 19107-5686 View map

3-Star Hotel Rank: 2 of 57
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , Travelocity (13) , TripAdvisor (440) , YahooTravel (32)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (10) bar (44) bathroom (58) bed (72) bill (16) breakfast (161) charge (18) check in (83) check out (17) checkout (14) complimentary (21) concierge (23) cost (17) deal (25) decor (21) dinner (23) downtown (46) fee (10) fitness center (12) food (78) front desk (124) gym (17) hot tub (22) hotel (694) housekeeping (32) lobby (83) location (294) manager (29) money (22) parking (92) pillow (15) pool (79) price (57) rate (43) recommend (51) restaurant (133) room (735) room service (41) sauna (14) service (113) shower (34) staff (269) street (112) suite (11) towel (15) valet (19) value (26) view (111) walk (93) wireless (21)

Bill	Appears in 15 comments. 50% wrote positive comments about bill

The following words were used in comments with Bill:
correct (2) great (2)

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1. On checkout came our big surprice: I got the bill that mornig under the door and checked it and was wondering why it said I paid on the 10th when I had prepaid way before that.

"Never prepay for your Hotel there " Read full review on TripAdvisor 2/17/2012 Vote

2. Keep up the great work Bill and staff.

"I will miss the Philadelphia DoubleTree! " Read full review on TripAdvisor 12/16/2009 Vote

3. Front desk service was excellent upon check in and offered to split the bill between myself and roommate.

"Great location on Broad Street " Read full review on TripAdvisor 11/8/2011 Vote

4. No one on duty Thursday around 7 pm when we and many others were looking for dinner recommendations- we were billed double for the $29/day valet parking and had to wait in line to correct that, then were told (at 830 pm on a Saturday night) that no one was authorized to credit the bill and make the correction.

"Worst Doubletree we have stayed at...ever " Read full review on TripAdvisor 10/22/2011 Vote

5. At checkout, it took the guy 10 minutes to find my bill.

"Great location but amateur staff. " Read full review on TripAdvisor 10/4/2011 Vote

6. I just looked at my bill and they have charged me for the full stay.

"Crappy All Round " Read full review on TripAdvisor 8/21/2011 Vote

7. To add insult to injury, I split the cost of the room with a roommate (and I saw her bill, so I know they charged her).

"Crappy All Round " Read full review on TripAdvisor 8/21/2011 Vote

8. To add insult to injury, we were surprised with a bill for parking just before we checked out.

"Noisy room and no pool " Read full review on YahooTravel 11/10/2009 Vote

9. When we discussed the erronous charges on our bill, the front office clerk told us that the movies were watched from our room at the specified times on the bill.

"GREAT WITH ONE EXCEPTION " Read full review on YahooTravel 10/23/2009 Vote

10. So if you stay there in room 602, I would watch the billing closely as there is some sort of mix-up in that room.

"GREAT WITH ONE EXCEPTION " Read full review on YahooTravel 10/23/2009 Vote