Benson Hotel, Portland, Front Desk

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OpinionWell
Rank

17th

Out of 287

Benson Hotel	Average Price: $176 Check Rates

Hotel Class:

309 Southwest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 3.76

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1390) , Travelocity (8) , TripAdvisor (389) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (79) bath (10) bathroom (113) bed (150) breakfast (50) brunch (27) charge (21) check in (30) check out (13) complimentary (9) concierge (44) cost (10) deal (34) decor (33) dinner (26) discount (16) downtown (117) fee (14) food (62) front desk (50) hotel (694) housekeeping (18) lobby (209) location (185) money (23) neighborhood (11) parking (60) pillow (21) price (55) rate (45) recommend (36) restaurant (104) room (614) room service (33) service (138) sheets (10) shower (34) staff (207) street (84) suite (59) towel (13) tub (12) valet (52) valet parking (14) value (17) view (48) walk (65) waterfront (10) wireless (22)

Front desk

Appears in 50 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) complain (4) concierge (6) desk (51) easy (3) floor (4) friendly (6) great (4) helpful (8) housekeeping (5) lobby (3) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff are excellent.

"Still the Classic of Portland Hotels " Read full review on TripAdvisor 3/28/2012 Vote

2. The valet staff is awesome as well as the housekeeping, front desk and wait staff in the dining area.

"Wonderful Hotel " Read full review on TripAdvisor 3/26/2012 Vote

3. The front desk people are some of the most helpful people that I have ever met.

"Amazing, better the 2nd time around. :) " Read full review on TripAdvisor 3/22/2012 Vote

4. We went to the Blazers game and when we got back and were looking for a late night place to eat, the person at the front desk recommended a restaurant just a block away that turned to be really great.

"Great location and comfortable rooms " Read full review on TripAdvisor 2/28/2012 Vote

5. Check-in was smooth and the front desk attendant was so friendly.

"Beautiful old hotel " Read full review on TripAdvisor 1/10/2012 Vote

6. The front desk staff is helpful and accommodating.

"A charming, comfortable older classic hotel " Read full review on TripAdvisor 9/12/2011 Vote

7. When I asked at the front desk the response was ' oh yes, soom of the rooms have mini fridges and others dont.

"Grand Dame of Portland " Read full review on TripAdvisor 8/7/2011 Vote

8. I was delighted to enter the gorgeous, lively lobby and find a professional, welcoming staff at the front desk.

"Old Style Luxury " Read full review on TripAdvisor 7/29/2011 Vote

9. The ladies at the front desk were more than pleasant and helpful at check in and check out.

"LOvely Old Charm " Read full review on TripAdvisor 6/14/2011 Vote

10. From the warm welcome at the front desk, to the gorgeous antique walnut lobby reminiscent of the 1940's, you felt transformed to a gentler place and time.

"I will never stay anywhere else in Portland! " Read full review on TripAdvisor 9/28/2010 Vote