Mark Spencer Hotel, Portland, Service

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Rank

14th

Out of 287

Mark Spencer Hotel	Average Price: $152 Check Rates

Hotel Class:

409 South-West 11th Avenue

Portland, 97205 View map

3-Star Hotel Rank: 7 of 75
Average review rating: 3.78

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (3) , Travelocity (2) , TripAdvisor (386) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) ballroom (5) bar (29) bargain (7) bath (5) bathroom (44) bed (84) breakfast (225) charge (11) check in (21) check out (11) closet (22) complimentary (38) cost (12) deal (14) decor (14) dinner (13) discount (7) downtown (122) fee (8) food (70) front desk (57) hotel (540) housekeeping (10) laundry (5) laundry room (4) lobby (56) location (257) lunch (5) manager (12) money (17) neighborhood (14) parking (80) pillow (6) price (69) rate (40) recommend (34) restaurant (104) room (534) service (68) shower (15) staff (265) street (87) suite (65) towel (8) value (34) view (22) walk (93) water pressure (5) wireless (15)

Service

Appears in 68 comments.

97% wrote positive comments about service

The following words were used in comments with Service:
clean (7) coffee (7) customer (4) desk (4) excellent (6) free (7) friendly (7) good (12) great (19) helpful (5) hotel (15) location (6) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. While this hotel is not plush it is clean, in a good location and the service was very good.

"Good Value-Nice hotel " Read full review on TripAdvisor 4/5/2012 Vote

2. They've just completed more up-grades to the entrance; the service remains great as always.

"Always relaxing and comfortable " Read full review on TripAdvisor 3/30/2012 Vote

3. I think it can be easy for a midrange hotel to let things slip - service, cleanliness, food etc -, and your experience quickly becomes a very average one that the cheaper price no longer makes up for, however I have to say that Mark Spencer hotel does not have this problem and indeed has got it SPOT ON in every regard here.

"One of the best " Read full review on TripAdvisor 3/26/2012 Vote

4. Check in and out was a breeze, and as others have mentioned, the staff are extremely service oriented & very happy to help you out.

"One of the best " Read full review on TripAdvisor 3/26/2012 Vote

5. The service is great, the location good and like Avis, they really try harder.

"The Price Is Right...For a Reason " Read full review on TripAdvisor 3/19/2012 Vote

6. The staff was so nice and service oriented and the good far outweighs the ok.

"The Price Is Right...For a Reason " Read full review on TripAdvisor 3/19/2012 Vote

7. I was really impressed with the level of service and friendliness of the staff.

"Nice Hotel, Great Service " Read full review on TripAdvisor 2/4/2012 Vote

8. Overall a great location, good room, and good service.

"Great Location! " Read full review on TripAdvisor 1/17/2012 Vote

9. service was amazing and we didn't have any problems getting extra towels, or leaving our car parked underground, even after we were checked out.

"great price, great service, great room, great location " Read full review on TripAdvisor 1/14/2012 Vote

10. It has great staff; clean and well equipped suites; good and improving facilities and an excellent continental breakfast service.

"It's a no-brainer . . . " Read full review on TripAdvisor 1/4/2012 Vote