Hotel Valencia San Antonio, San Antonio, Service

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Rank

13th

Out of 504

Hotel Valencia San Antonio	Average Price: $237 Check Rates

Hotel Class:

150 East Houston Street

San Antonio, 78205 View map

4-Star Hotel Rank: 10 of 32
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (73) , TripAdvisor (564) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (15) balcony (44) bar (127) bath (11) bathroom (43) bed (89) bill (10) breakfast (67) charge (11) check in (45) check out (18) complimentary (16) concierge (26) cost (9) deal (8) decor (62) dinner (30) discount (8) downtown (42) food (68) front desk (70) hotel (993) housekeeping (13) lobby (70) location (205) lunch (16) manager (22) money (23) parking (77) patio (11) pillow (32) pool (37) price (53) rate (32) recommend (77) restaurant (158) room (708) room service (42) service (182) shower (10) staff (261) street (87) suite (20) towel (27) valet (97) valet parking (57) value (10) view (78) walk (129) wireless (11)

Service

Appears in 182 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
best (6) breakfast (7) clean (7) customer (22) desk (7) excellent (26) exceptional (9) food (9) friendly (10) good (15) great (38) helpful (6) hotel (42) location (10) nice (7) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. i love the minimalist comfort and friendly service.

"gorgeous hip friendly hotel right on the riverwalk " Read full review on TripAdvisor 4/28/2012 Vote

2. The valet service headed by Israel was very helpful and gave us great advice.

"Nice weekend get away " Read full review on TripAdvisor 4/19/2012 Vote

3. It was quiet and somewhat romantic- the service was awesome especially James on the the valet/bell staff- he was the BEST.

"Wonderful Hotel!! " Read full review on TripAdvisor 4/11/2012 Vote

4. The service was excellent - we especially enjoyed the wonderful attentive service we received from our waiter Sam Trevino in the restaurant.

"Excellent! " Read full review on TripAdvisor 4/6/2012 Vote

5. The bar and restaurant are excellent with great food, reasonably priced drinks, and friendly professional service.

"Favorite New Riverwalk Hotel " Read full review on TripAdvisor 3/30/2012 Vote

6. The service is generally very good, and with a little shopping the prices are great.

"Quality hotel, confused about its mission " Read full review on TripAdvisor 3/18/2012 Vote

7. We were very pleased with the service of the staff and the way that they took care of our reservation without us prompting.

"Service made it worthwhile " Read full review on TripAdvisor 3/17/2012 Vote

8. Food was good and service was fast.

"Great location " Read full review on TripAdvisor 3/9/2012 Vote

9. Customer service was great.

"Deployment Reunion " Read full review on TripAdvisor 3/7/2012 Vote

10. Numerous other incidents happened that indicated that this hotel in not in the business of providing excellent service.

"Poor service " Read full review on TripAdvisor 3/2/2012 Vote