The Madison Inn by Riverstone, Spokane, Front Desk

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Rank

28th

Out of 94

The Madison Inn by Riverstone	Average Price: $100 Check Rates

Hotel Class:

15 West Rockwood Boulevard

Spokane, 99204 View map

2-Star Hotel Rank: 13 of 32
Average review rating: 4.22

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (2) , MyTravelGuide (2) , TripAdvisor (41) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (12) friendly (4) helpful (4) night (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk personel was very helpful.

"close to Deaconess Hospital " Read full review on TripAdvisor 11/17/2011 Vote

2. I arrived after 9 PM and was greeted by Jessica, who was wonderfully pleasant and friendly at the front desk.

"Very disappointed after reading the reviews " Read full review on TripAdvisor 10/30/2009 Vote

3. Continental breakfast consisted of semi stale doughnuts, a couple of pastries and coffee I must have missed the wonderful front desk staff, seemed unfriendly to me.

"Why the hype? " Read full review on TripAdvisor 10/7/2009 Vote

4. Just ask at the front desk, they'll be able to help you out.

"Next to SHMC/Children's Hospital " Read full review on TripAdvisor 4/6/2008 Vote

5. Just ask at the front desk, they`ll be able to help you out.

"Next to SHMC/Children`s Hospital " Read full review on TripAdvisor 4/6/2008 Vote

6. The staff at the front desk were friendly and helpful.

"Very pleased with our stay " Read full review on TripAdvisor 12/23/2007 Vote

7. Our original reservation was for one night, but since our travel is close to 3 hours we called 2 days ahead from our arrival date and the front desk was more than willing to make our reservations for 2 nights starting a day earlier.

"close to Deaconess Hospital " Read full review on TripAdvisor 11/17/2011 Vote

8. we called and the front desk literally stayed on the phone till we got to the entrance.

"close to Deaconess Hospital " Read full review on TripAdvisor 11/17/2011 Vote

9. Get their discount card at the front desk and have dinner at the Steelhead Grill downtown.

"Pleasantly Suprised " Read full review on TripAdvisor 8/29/2011 Vote

10. After spending 6 1/2 weeks at the Madison Inn while undergoing radiation treatment, it is my experience that the staff, from management, to front desk, to housekeeping, to maintenance, knows how to make guests feel at home.

"Just What I Needed " Read full review on TripAdvisor 7/5/2011 Vote