Castle Hokele Suites Waikiki, Honolulu, Complaints

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OpinionWell
Rank

77th

Out of 165

Castle Hokele Suites Waikiki	Average Price: $177 Check Rates

Hotel Class:

412 LEWERS Street

Honolulu, 96815 View map

2-Star Hotel Rank: 33 of 51
Average review rating: 2.61

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (10) , Travelocity (8) , Expedia (39) , TripAdvisor (106)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) awful (6) bad (23) barely (3) broken (3) bugs (5) complain (4) complaints (3) cramped (3) dated (5) depressing (2) dirty (22) disappoint (7) disgust (6) disturbing (2) dump (4) expensive (9) filthy (7) gross (5) hard (4) hardly (3) horrible (9) issue (6) loud (9) mold (10) nasty (6) negative (7) noise (17) noisy (11) odor (3) poor (4) pricey (2) problem (11) roach (2) rude (5) scary (2) shame (2) shock (2) slow (5) smell (26) smelly (4) smoker (2) stained (3) stale (3) terrible (6) tiny (10) unfortunate (3) urine (4) worn (6) worst (7)

Complaints

Appears in 6 comments.

The following words were used in comments with Complaints:
room (3) useful (2) wall (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. And when I voiced my complaints to the manager, all I got was a dirty look and a shrug.

"The worst hotel I've ever been to. " Read full review on TripAdvisor 3/19/2012 Vote

2. We also had no hot water in both rooms and it took 2 complaints before someone came and looked at it.

"Definitely better options " Read full review on TripAdvisor 1/11/2012 Vote

3. For the last 4 years, I have stayed here and other than some rooms being older than others, I have no complaints.

"Good Budget Hotel Suites " Read full review on TripAdvisor 4/14/2008 Vote

4. My only complaint is that the walls are thin; one of our neighbors, whose room adjoined our bedroom, had children who were up at the crack of dawn wanting water and cartoons.

"hotel ok " Read full review on TripAdvisor 7/21/2006 Vote

5. After our complaints one of the hotel staff credited our parking and we paid $10/daily.

"AN EXPERIENCE " Read full review on YahooTravel 5/31/2006 Vote

6. The only complaint was that the wall coverings were peeling,tile could use some work, it could really use a good renovation.

Read full review on MyTravelGuide 6/21/2005 Vote