Outrigger Luana Waikiki, Honolulu, Complaint

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Rank

20th

Out of 165

Outrigger Luana Waikiki	Average Price: $138 Check Rates

Hotel Class:

2045 KALAKAUA AVENUE

Honolulu, 96815 View map

4-Star Hotel Rank: 9 of 17
Average review rating: 4.22

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (12) , Travelocity (23) , Expedia (38) , TripAdvisor (369)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 36 comments.

The following words were used in comments with Complaint:
bed (4) bedroom (2) charged (2) coffee (2) complaints (36) extra (2) fan (3) hotel (4) much (2) night (4) noise (3) not (10) park (5) pool (2) pretty (3) queen (2) room (9) size (2) view (3) well (2)

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1. my only complaint was the restaurant.

"would stay again if i was in waikiki " Read full review on TripAdvisor 3/5/2012 Vote

2. Now for the negatives: the pool is too cool, which is becoming an annoying complaint of visitors to Hawaii.

"Picture Perfect " Read full review on TripAdvisor 2/13/2012 Vote

3. However, these minor room complaints did not affect our overall satisfaction with our stay seeing as this hotel is so affordable, yet just minutes by foot from the beach and central Waikiki.

"Great value, good location, decent hotel overall " Read full review on TripAdvisor 11/8/2011 Vote

4. My only complaint was that we had to book an extra day as our flight out of Honolulu was not until well after check out time.

"Great find " Read full review on TripAdvisor 10/12/2011 Vote

5. Not once did I get a complaint, or a sigh or a rolling of the eyes when we asked for our car.

"Great find " Read full review on TripAdvisor 10/12/2011 Vote

6. The hotel rooms smell a bit musty but that's pretty much my only complaint.

"Good location & value " Read full review on TripAdvisor 10/2/2011 Vote

7. Would not stay here again because of the manager not getting back to us about our complaint.

"Good hotel for the location and price; Poor Management!!! " Read full review on TripAdvisor 9/29/2011 Vote

8. One complaint was the water in the shower, had to fidgit for awhile to get the right temperature, but no big deal.

"Good hotel for the location and price; Poor Management!!! " Read full review on TripAdvisor 9/29/2011 Vote

9. my only complaint is that their parking is a rip off.

"This is a very nice hotel " Read full review on TripAdvisor 9/2/2011 Vote

10. We stayed in the Ocean view 1 bedroom suite, and my ONLY complaint is that we couldn't stay longer.

"Excellent service and awesome room! " Read full review on TripAdvisor 5/22/2011 Vote