Hilton Cleveland East Beachwood, Beachwood, Rude

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OpinionWell
Rank

2nd

Out of 11

Hilton Cleveland East Beachwood	Average Daily Rate: NA Check Rates

Hotel Class:

3663 Park East Drive

Beachwood, 44122 View map

3-Star Hotel Rank: 2 of 3
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (243) , Travelocity (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bad (2) dirty (1) disappoint (3) hard (2) miserable (1) noisy (1) poor (1) pricey (1) problem (1) rude (1) terrible (1) unpleasant (1) worn (1) worst (1)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
complain (3) desk (2) experience (2) management (2) manner (2) not (4) reservation (2) room (2) staff (7) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff didn't seem interested, the front desk was rude at times, I was kicked out of the pool area before the posted closing time, and I never got the opportunity to use the executive lounge that I paid for.

""This was a Hilton?" " Read full review on Expedia 2/10/2010 Vote

2. to get cart to move our belongings spoken to rude staff member I don't like your attitude after I complained about the length it took to get a response when calling regarding toilet and a cart.

Read full review on MyTravelGuide 7/2/2009 Vote

3. rude staff, low quality facility.

Read full review on MyTravelGuide 7/2/2009 Vote

4. Paper thin walls, dirty, unkept, rude service.

Read full review on MyTravelGuide 9/1/2008 Vote

5. We had complained to headquarters regarding our previous experience (rude and unhelpful staff).

Read full review on MyTravelGuide 9/5/2007 Vote

6. Not rude, just very reserve in manner.

Read full review on MyTravelGuide 9/5/2007 Vote

7. We had complained to headquarters regarding our previous experience (rude and unhelpful staff).

Read full review on MyTravelGuide 9/5/2007 Vote

8. Not rude, just very reserve in manner.

Read full review on MyTravelGuide 9/5/2007 Vote

9. The restaurant staff was over all very rude.

Read full review on MyTravelGuide 8/15/2007 Vote

10. The restaurant staff was over all very rude.

Read full review on MyTravelGuide 8/15/2007 Vote