Aston at Papakea Resort formerly ResortQuest, Kaanapali, Complain

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OpinionWell
Rank

7th

Out of 12

Aston at Papakea Resort formerly ResortQuest	Average Daily Rate: NA Check Rates

Hotel Class:

3543 Lower Honoapiilani Road

Kaanapali, 96761 View map

3-Star Hotel Rank: 4 of 4
Average review rating: 4.22

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (93) , Travelocity (5) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (2) awful (2) bad (4) bare (1) bed bugs (1) bugs (1) complain (2) complaint (1) dated (1) difficult (1) dirty (2) disappoint (2) disgust (2) dispute (1) downside (1) expensive (1) flaws (1) gross (1) hard (3) hectic (1) insects (1) issue (1) loud (1) mediocre (1) mess (2) needs some work (1) noise (1) noisy (4) outdated (1) peeling (2) problem (7) roach (4) rock (3) sad (2) slow (2) smell (4) stained (1) terrible (2) too small (2) uncomfortable (1) unfortunate (1) unpleasant (1) worn (2) wrong (1)

Complain

Appears in 4 comments.

The following words were used in comments with Complain:
desk (3)

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1. I went back into the front desk and was told that was the the way it was and I started complaining in front of others that were checking in.

"Try someplace else. " Read full review on YahooTravel 5/27/2009 Vote

2. I went back into the front desk and was told that was the the way it was and I started complaining in front of others that were checking in.

"Try someplace else. You wont like the service. " Read full review on Travelocity 5/1/2009 Vote

3. When I complained they said that we would have to wait until Monday as the next day was Saturday and pest controll didn't work on the weekends.

"will never stay here again " Read full review on Expedia 8/13/2006 Vote

4. complained to the front desk about the ants, and they said they would send someone up the next day to spray and they never showed up.

"will never stay here again " Read full review on Expedia 8/13/2006 Vote