Hyatt Place San Antonio/Riverwalk, San Antonio, Poor

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Rank

30th

Out of 504

Hyatt Place San Antonio/Riverwalk	Average Price: $195 Check Rates

Hotel Class:

601 South Street Mary's Street

San Antonio, 78205 View map

4-Star Hotel Rank: 17 of 32
Average review rating: 4.09

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (139) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoyance (1) awkward (1) bad (13) barely (2) big deal (4) bugs (1) chipped (2) complain (5) complaint (7) cope (2) cramped (2) difficult (2) disappoint (5) downside (2) expensive (6) hard (6) hate (2) horrible (2) inconvenient (1) insects (1) issue (3) lack (3) loud (7) lumpy (2) misleading (2) negative (4) noise (12) noisy (2) odor (2) overbook (2) overpriced (4) poor (4) pricey (3) problem (23) rock (2) slow (10) smell (12) smelly (1) stain (1) terrible (2) tiny (9) too small (1) uncomfortable (5) unfortunate (3) unhelpful (1) unsafe (3) weird (2) worst (6) wrong (5)

Poor	Appears in 4 comments.

The following words were used in comments with Poor:
average (2) suite (2) value (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Otherwise, my experience was so poor it has tarnished my view of all Hyatt's in general.

"The Worst Hyatt... " Read full review on TripAdvisor 5/8/2012 Vote

2. Also, the King bed was either very poor quality or just old, it was very lumpy.

"Right on the Riverwalk " Read full review on TripAdvisor 4/12/2010 Vote

3. Bottom line, overpriced and very poor customer service when it comes to addressing problems.

"Ok to Bad " Read full review on TripAdvisor 3/21/2010 Vote

4. I have previously stayed on the Riverwalk at the Hawthorne Suites (when it was a Hyatt affiliated hotel, poor value to points ratio), the Hyatt (average value to point ratio), Hilton Palacio (average value to points ratio) and the Homewood Suites (very good value to points ratio).

"Pleasant Stay " Read full review on TripAdvisor 11/24/2009 Vote