Renaissance Schaumburg Hotel And Convention Center, Schaumburg, Complain

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Rank

1st

Out of 31

Renaissance Schaumburg Hotel And Convention Center	Average Daily Rate: NA Check Rates

Hotel Class:

Missing

Schaumburg, View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.45

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (1442) , Travelocity (8) , TripAdvisor (107) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 15 comments.

The following words were used in comments with Complain:
arrival (2) carpet (2) change (2) charged (2) customer (2) good (2) hallway (2) hotel (5) new (2) night (2) not (5) offers (4) perks (2) price (6) room (10) rude (2) service (2) special (2) staff (2) thought (2)

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1. I had dinner at the sports bar and my burger was great so I can't complain about any of the food at the hotel other then it can be a bit expensive but what do you expect for a hilton at the Ohare airport.

"Great Location, Hotel a little old " Read full review on TripAdvisor 4/12/2012 Vote

2. I complained and was refunded the Internet fee and offered a new room but after you are settled in at 2000 it was time to get sleep and not move to a new room.

"Not Our Usual Hilton Happiness " Read full review on TripAdvisor 12/31/2011 Vote

3. I complained and they brought me up a cheap box fan and offered to force the window open.

"No Air Conditioning When Outside Temp <50F " Read full review on TripAdvisor 12/11/2011 Vote

4. But my sister who I got the other room for complained that the carpet was filthy in their hallway.

Read full review on MyTravelGuide 8/13/2008 Vote

5. But my sister who I got the other room for complained that the carpet was filthy in their hallway.

Read full review on MyTravelGuide 8/13/2008 Vote

6. Staff was rude and not interested in providing service or answering customer concerns, mine or others in line to complain.

Read full review on MyTravelGuide 11/18/2007 Vote

7. Staff was rude and not interested in providing service or answering customer concerns, mine or others in line to complain.

Read full review on MyTravelGuide 11/18/2007 Vote

8. I complained about the HVAC when we arrived, as it was 85 degrees in our room.

Read full review on MyTravelGuide 10/20/2006 Vote

9. I complained about the HVAC when we arrived, as it was 85 degrees in our room.

Read full review on MyTravelGuide 10/20/2006 Vote

10. We got a good deal on the price of the room, so I really can't complain about the price we were charged, but if I was paying full price for this hotel, I would have thought there would have been more perks and special things offered for a hotel such as this.

Read full review on MyTravelGuide 9/30/2006 Vote