Residence Inn by Marriott Times Square New York, New York City, Complaint

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Rank

87th

Out of 676

Residence Inn by Marriott Times Square New York	Average Price: $397 Check Rates

Hotel Class:

1033 Avenue of the Americas

New York City, 10018 View map

3-Star Hotel Rank: 27 of 154
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (5) annoy (5) avoid (15) awful (4) bad (33) bed bugs (6) big deal (5) broke (5) broken (10) complain (17) complaint (25) cramped (11) delay (10) difficult (12) dirty (7) disappoint (28) downside (5) expensive (26) hard (25) hardly (8) hate (4) horrible (4) inconvenient (7) issue (55) lack (14) loud (15) mediocre (5) mistake (8) mold (5) negative (21) noise (77) noisy (19) penalty (4) poor (17) pricey (11) problem (87) ridiculous (6) rock (8) rude (4) shock (10) slow (27) smell (13) terrible (5) tiny (21) uncomfortable (14) unfortunate (10) unfriendly (4) worn (5) worst (7) wrong (8)

Complaint

Appears in 46 comments.

The following words were used in comments with Complaint:
$ (2) bathroom (3) bed (5) breakfast (7) clean (4) complaints (46) elevator (6) experience (2) hotel (6) not (9) price (2) rating (3) room (8) slept (3) slow (2) small (2) sofa (2) staff (2) view (2) well (3)

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1. It didn't look too comfortable but she had no complaints.

"Excellent Property, Great Location " Read full review on TripAdvisor 3/30/2012 Vote

2. There was also breakfast but not very much seating in the area where breakfast was served that would have been my only complaint.

"Very close to everything " Read full review on TripAdvisor 3/13/2012 Vote

3. My only complaint was the hotel charged over $50 for 24 hour parking.

"Perfect location- good size room for more than 3 people! " Read full review on TripAdvisor 2/7/2012 Vote

4. The major complaint that I've seen on this site is that the elevators are slow.

"A Perfect Stay " Read full review on TripAdvisor 12/19/2011 Vote

5. Staff were freindly, no complaints exceot the bathroom was awkward and small.

"Great area, basic hotel " Read full review on TripAdvisor 11/11/2011 Vote

6. And this is a very minor complaint.

"Totally Satisfied " Read full review on TripAdvisor 11/4/2011 Vote

7. Only two complaints - priced at $390 a night it hits the wallet kind of hard, but that is still fairly competitive for this area of Manhattan.

"NYC in October at Residence Inn " Read full review on TripAdvisor 10/14/2011 Vote

8. I have read complaints about the elevator but we did not experience any issues.

"Fantastic Hotel for a New York Vacation " Read full review on TripAdvisor 8/25/2011 Vote

9. My only complaint would be that the food was prepared in a different way than described in the menu, but then again, we weren't too picky since it was tasty regardless.

"Pleasant Hotel Experience " Read full review on TripAdvisor 8/16/2011 Vote

10. My main complaint with the 'free' breakfast, was that it was cut off very promptly at 9:30 am, even the coffee station.

"Location is great " Read full review on TripAdvisor 8/2/2011 Vote