Hotel Metro, New York City, Horrible

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OpinionWell
Rank

18th

Out of 676

Hotel Metro	Average Price: $352 Check Rates

Hotel Class:

45 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 8 of 154
Average review rating: 4.13

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (14) annoy (10) arrogant (5) avoid (12) awful (6) bad (50) bed bugs (6) big deal (8) complain (33) complaint (32) cramped (10) dated (11) difficult (12) dirty (7) disappoint (63) disturbing (14) downside (17) expensive (59) fussy (7) hard (46) hardly (17) hassle (5) horrible (6) issue (35) lack (17) loud (39) mistake (7) negative (19) noise (177) noisy (90) overpriced (6) poor (30) pricey (12) problem (112) rock (14) rude (33) shabby (6) shame (8) shock (8) slow (27) smell (10) smoker (7) terrible (12) tiny (29) too small (8) uncomfortable (8) unfortunate (16) unhelpful (14) worst (6) wrong (12)

Horrible

Appears in 6 comments.

The following words were used in comments with Horrible:
desk (2) hard (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Location is great or horrible depending on what you're in town to do.

"Soho room in midtown west! " Read full review on TripAdvisor 4/24/2012 Vote

2. The coffee tastes horrible, alternative is black tea only.

"Noisy rooms (11th floor) not closing windows and bad breakfast " Read full review on TripAdvisor 1/15/2012 Vote

3. Overall, if you are only in town for one night, and having a hard time finding a room, Hotel Metro isn't a horrible place to stay, but I would have a hard time staying for longer than a night.

"Just average " Read full review on Expedia 10/6/2009 Vote

4. So we politely told the front desk about this problem, and they were horribly unaccommodating.

"The Customer is Always Right? " Read full review on TripAdvisor 7/9/2008 Vote

5. Has got to be the most horrible service i`ve had in a long time.

"Don`t go to Hotel Metro. " Read full review on TripAdvisor 7/21/2007 Vote

6. The front desk staff was horrible.

"HORRIBLE CUSTOMER SERVICE " Read full review on TripAdvisor 6/4/2007 Vote