9. The 'system' was down during our entire visit (except to check out and take our money), and as a result, the following problems occurred: our room, which had a chorus of 'water in the pipes' that 'chimed' every half-hour, along with a bath that went from too hot to too scalding added with somewhat tattered bed linens and a hair dryer that worked if you jiggled the button, all could not be taken care of.