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Rank
41st
Out of 158

Castle Inn and Suites

Average Price: $115  
 
Hotel Class:
1734 South Harbor Boulevard
Anaheim, 92802 View map  
5-Star Hotel Rank: 8 of 19
Average review rating: 3.1
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (5) , TripAdvisor (309)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 23 comments. 
The following words were used in comments with Rude:
desk (4)   friendly (4)   hotel (2)   inn (2)   nice (2)   night (4)   not (7)   park (3)   personable (2)   reception (2)   room (9)   staff (10)   well (3)   wifi (2)    
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1. The people at the front desk were rude and condescending.
"You get what you pay for " Read full review on TripAdvisor   4/27/2012 Vote      
2. The staff's combined rudeness was appalling.
"Close to Disneyland, but very poor staff attitudes. " Read full review on TripAdvisor   3/24/2012 Vote      
3. The morning we checked out, though, they changed their minds and rudely told us to pay for parking at Disneyland, which I was happy enough to do, but would have preferred if they'd told me nicely that staying parked there wasn't an option.
"Close to Disneyland, but very poor staff attitudes. " Read full review on TripAdvisor   3/24/2012 Vote      
4. The guy who answered was rude and told us, 'it must be out, oh well' and hung up.
"Close to Disneyland, but very poor staff attitudes. " Read full review on TripAdvisor   3/24/2012 Vote      
5. I was not impressed with the room at all and had a run in with one very rude staff member.
"Cheap - but that's about it " Read full review on TripAdvisor   5/15/2011 Vote      
6. Reception was friendly sometimes and bordering on rude when we asked questions about the area or the park.
"Be Prepared to Clean Bathroom " Read full review on TripAdvisor   4/5/2010 Vote      
7. we checked in late that night and had several people going down the halls talking loud (seems people are not quiet and courteous late at night as they used to be) but the hotel can't really keep people from being rude.
"great price--close to disneyland " Read full review on TripAdvisor   3/23/2010 Vote      
8. The personnel were rude and uncompromising even when it was apparent the room was disgusting and uninhabitable.
"Castle Inn .... We'll never stay at this dungeon again!!! " Read full review on TripAdvisor   12/18/2009 Vote      
9. We stayed here in October of 2008, the front desk staff was rude, our room was gross.
"Gross.... " Read full review on TripAdvisor   8/18/2009 Vote      
10. The hairdryer in our room was broken and we had to deal with 2 rude people to finally get it replaced.
"Find a better place to stay - not worth the money " Read full review on TripAdvisor   4/18/2009 Vote      
   
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