Embassy Suites New Orleans, New Orleans, Rude

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Rank

49th

Out of 427

Embassy Suites New Orleans	Average Price: $216 Check Rates

Hotel Class:

315 Julia Street

New Orleans, 70130 View map

3-Star Hotel Rank: 26 of 125
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (8) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (2) a bit small (2) annoy (3) avoid (3) awful (4) bad (26) bed bugs (2) broke (2) broken (14) chipped (7) complain (8) complaint (9) dated (10) difficult (8) dingy (3) dirty (14) disappoint (18) disturbing (5) expensive (14) hard (11) horrible (6) inconvenient (5) issue (14) mediocre (4) mildew (2) miserable (2) mold (8) negative (8) noise (27) noisy (12) odor (3) outdated (4) poor (9) pricey (3) problem (49) ridiculous (3) rude (11) sad (2) slow (17) smell (17) stain (3) terrible (5) tiny (5) uncomfortable (7) unfortunate (4) weird (3) worn (17) worst (7) would have liked (3) wrong (6)

Rude	Appears in 13 comments.

The following words were used in comments with Rude:
blanket (2) car (2) customer (2) desk (4) guest (2) hotel (2) management (2) not (3) staff (5) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No I'm sorry for your trouble, no have a nice day, just rudely thrust the bill in my hand.

"Do not stay in room 225! " Read full review on TripAdvisor 5/7/2012 Vote

2. The girl Christine that worked there was very rude and could certainly use a lesson in customer service.

"Run!!! Bed Bugs!!! " Read full review on TripAdvisor 10/24/2011 Vote

3. That was rude.

"Fine but far from perfect " Read full review on TripAdvisor 10/24/2011 Vote

4. The bartender was rude.

"Fine but far from perfect " Read full review on TripAdvisor 10/24/2011 Vote

5. they were very rude - although the rest of the staff was polite.

"Good deal for the price " Read full review on TripAdvisor 7/28/2011 Vote

6. The front desk was rude and not helpful.

"I travel 80% of the year and was... " Read full review on TripAdvisor 8/8/2010 Vote

7. When I checked in, the hotel supervisor was quite rude.

"In need of an update " Read full review on TripAdvisor 7/17/2010 Vote

8. Worse than the oversold situation was the front desk staff - manager was unable to deal with customers, front desk staff were surly and rude.

"Oversold, Horrible Customer Service - Be Warned " Read full review on TripAdvisor 4/14/2009 Vote

9. There were other guests standing there saying they had lost their cars and/or their keys and had been there over 1 hours as well and guests who also gave up and retreived their own cars even though the rude girl there kept telling them that they couldn't do so.

"Problems but Great Hotel Staff " Read full review on TripAdvisor 1/3/2009 Vote

10. After another 30 minutes or so I confronted the valet manager asking where my vehicle and keys were and was again told rudely that there was someone getting it even though I told her I had heard that for over 50-55 minutes.

"Problems but Great Hotel Staff " Read full review on TripAdvisor 1/3/2009 Vote