2. I told him that this was not an acceptable solution and that I simply wanted to check out for the following reasons:1) They were not able to honor our original agreement for room 216 based on an error on their staffs behalf2) As a result of that error, I was forced to move my belongings to a room that was not comparable3) I did not want to unpack and repack, therefore did not unpack my belongings that night and could not enjoy the space as I had anticipated 4) I viewed room 216 in advance of signing an agreement to ensure it met my expectation5) Room 215 had a dirty refrigerator and wall which made me question the cleanliness of the facility6) They had not honored their promise to have room 216 cleaned first thing in the morning7) Martin was unprofessional and defensive when I was attempting to find a solution to the problem.