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Rank
34th
Out of 426

Westin Atlanta Airport

Average Price: $142  
 
Hotel Class:
4736 BEST ROAD
Atlanta, 30337 View map  
0-Star Hotel Rank: 3 of 212
Average review rating: 3.96
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (40) , Travelocity (13) , TripAdvisor (201) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 10 comments. 
The following words were used in comments with Responsive:
alarm (2)   hotel (7)   management (2)   renovation (2)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. That didn't bother me too much - I appreciate that they have a fire alarm system, a first-response team, and a hotel-wide intercom system - but an apology or recognition of the inconvenience of the alarm malfunction at checkout would have been nice.
"Penny Wise/Pound Foolish " Read full review on TripAdvisor   4/17/2012 Vote      
2. typical chain hotel where nobody takes responsibility that everything has to be perfect.
"Fine for a night.. Or two " Read full review on TripAdvisor   2/9/2012 Vote      
3. They took no responsibility for the thieves that work there.
"Never ever again " Read full review on TripAdvisor   2/6/2012 Vote      
4. My colleague actually got a survey from the hotel about his stay and had been the one who rented the car so had given feedback on the valets directly to the hotel, but no response.
"Not sure how this property retains its Westin brand from starwood. On the low end of Westins. Won't be back. " Read full review on TripAdvisor   11/26/2011 Vote      
5. The staff was great and really responsive to the one issue I had.
"Great hotel near the airport. " Read full review on TripAdvisor   7/31/2011 Vote      
6. I ended up having to go downstairs and physically witness him telling my bank that the hotel had made an error and they were willing to accept responsibility.
"I HATE THE WESTIN ATLANTA AIRPORT " Read full review on TripAdvisor   10/3/2010 Vote      
7. The Westin sent us a survey about the stay where I maked them down in these areas and described the problem and we didn't even get any response from management.
"Very Dissapointing " Read full review on TripAdvisor   5/16/2010 Vote      
8. The parking is outdoor and not secure, signs remind you that the hotel takes no responsibility for theft or damage.
"not very impressed " Read full review on TripAdvisor   1/1/2010 Vote      
9. First off, I have to say that the staff at the Westin ATL Airport are excellent: courteous, friendly, responsive (I dont often find this to be the norm, even in Atlanta).
"not very impressed " Read full review on TripAdvisor   1/1/2010 Vote      
10. Which brings me to the 'renovation' that is so oft referred to in the chain-letter responses from management on this website- if this hotel has recently been renovated, the interior designers ripped you guys off.
"No way this is a 4-star hotel; average, but not impressive. " Read full review on TripAdvisor   5/16/2009 Vote      
   
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