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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: YahooTravel (37) , Expedia (73) , TripAdvisor (492)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 31 comments. 
The following words were used in comments with Welcoming:
arrival (4)   chocolate (2)   concierge (3)   desk (2)   extremely (2)   floor (2)   free (2)   helpful (4)   hotel (3)   nice (4)   ocean (3)   resort (2)   room (3)   service (2)   staff (10)   trip (2)   upgraded (3)   useful (2)   view (2)   warm (2)    
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1. The Gold floor concierges could not have been more friendly, welcoming, helpful and thoughtful.
"The Gold service was really fantastic " Read full review on TripAdvisor   2/1/2011 Vote      
2. The staff was very helpful and experienced when welcoming you to their hotel, and it continued on a consistent basis throughout our stay.
"Regardless of its size, this hotel offers an intimate feeling for its clients. " Read full review on TripAdvisor   1/17/2011 Vote      
3. All of the staff people go out of their way to make you feel welcome.
"a little slice of heaven " Read full review on TripAdvisor   1/1/2011 Vote      
4. Our room had an amazing ocean view and a small box of chocolates with a personalized welcome note.
"One of the best hotel experiences---but book the Gold Floor " Read full review on TripAdvisor   9/26/2010 Vote      
5. Everyone from the front desk staff to the concierge to the restaurant servers and cashiers were extremely welcoming and helpful.
"Paradise found " Read full review on TripAdvisor   7/18/2010 Vote      
6. All of the staff we encountered were welcoming, and their service was top notch.
"Wonderful- will definitely be back! " Read full review on TripAdvisor   6/20/2010 Vote      
7. Other advantages include a warm/welcoming staff, the resort's commitment to the environment, and several great restaurants.
"Outstanding Orchid! " Read full review on TripAdvisor   6/18/2010 Vote      
8. After a very long trip from the East Coast, we arrived at the Orchid, sans luggage, and were greeted by a very helpful and welcoming staff.
"A perfect romantic getaway.... " Read full review on TripAdvisor   3/31/2010 Vote      
9. The hot chocolate was welcome and moreish.
"Fantastic Family Vacation " Read full review on TripAdvisor   2/21/2010 Vote      
10. The hotel staff we welcoming, and apologized for only having three rather than four boxed dinners (we were so tired that we barely even touched even the drinks in one).
"Fantastic Family Vacation " Read full review on TripAdvisor   2/21/2010 Vote      
   
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