Eldorado Hotel and Casino, Reno, Liked

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Home » United States » Nevada » Reno Hotels » Eldorado Hotel and Casino

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Rank

9th

Out of 158

Eldorado Hotel and Casino	Average Daily Rate: NA Check Rates

Hotel Class:

345 North Virginia Street

Reno, 89501 View map

4-Star Hotel Rank: 3 of 5
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (70) , MyTravelGuide (211) , Expedia (99)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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above average (1) amazing (2) attentive (1) attractive (1) awesome (4) beautiful (5) best (14) better (12) big (4) cares (3) clean (27) cleanliness (2) comfortable (14) convenient (4) cool (4) decent (3) efficient (2) enjoyable (3) excellent (11) exceptional (3) fabulous (2) fantastic (3) fast (3) free (9) friendly (20) fun (4) good (36) great (37) happy (5) helpful (9) huge (2) impressed (2) liked (13) love (7) luxury (5) nice (30) perfect (3) pleasant (2) plenty (4) positive (2) quiet (3) reasonable (5) reasonably (1) roomy (2) spacious (1) spectacular (1) spotless (1) tasteful (1) welcoming (2) wonderful (12)

Liked

Appears in 55 comments.

The following words were used in comments with Liked:
clean (3) customer (4) good (4) hotel (16) location (6) night (4) not (10) old (7) park (2) problem (2) reservation (2) room (23) service (6) smell (8) smoke (11) stunk (3) train (2) trip (2) useful (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They made you feel like they really cared about you.

"would go back in a minute " Read full review on Expedia 8/24/2010 Vote

2. In an economic climate like this I would think customer service is an important part of keeping people happy.

"Lost my business " Read full review on YahooTravel 12/11/2009 Vote

3. I liked the location, hotel, casino, and restaurants but am not a smoker.

"Nice hote for smokers " Read full review on Expedia 11/4/2009 Vote

4. It's like a cruise ship, you can get lost very easily.

Read full review on MyTravelGuide 10/8/2009 Vote

5. One thing to be prepared for if you have difficulty climbing stairs and don’t like escalators is the lobby & dining is on multiple levels (wheelchairs have access to chair lift eleavtors).

"Would definitely go back " Read full review on Expedia 8/27/2009 Vote

6. I liked how the curtains could close with a push of a button.

"Awesome " Read full review on YahooTravel 8/14/2009 Vote

7. My advice to you is this, go somewhere to where you trust that you will have awesome customer service, because we all like to enjoy what little free time we have to get away to relax and have a good time.

"Lousy Customer Service " Read full review on YahooTravel 8/1/2009 Vote

8. ' Would you like the charges on your credit card? I said, isn't there anyway that you can give us a discount being we were unable to take a shower? We never used anything other than sleep on their sheets, and used 1 wash cloth and 2 hand towels.

"Lousy Customer Service " Read full review on YahooTravel 8/1/2009 Vote

9. Alot of homeless downtown-kind of like an episode of Cops.

"disappointed " Read full review on Expedia 7/29/2009 Vote

10. I liked everything about the hotel.

Read full review on MyTravelGuide 7/13/2009 Vote