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Rank
44th
Out of 676

New York Palace Hotel

Average Price: $643  
 
Hotel Class:
455 Madison Avenue
New York City, 10022 View map  
5-Star Hotel Rank: 3 of 29
Average review rating: 4.54
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 48 comments. 
The following words were used in comments with Cares:
$ (4)   arrival (3)   busy (4)   coffee (3)   friendly (4)   great (5)   guest (4)   hotel (21)   liked (5)   location (4)   management (3)   new (3)   nice (4)   night (3)   not (9)   room (10)   service (5)   staff (9)   view (5)   well (4)    
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1. It seems, these days, that many businesses don't care if they get your business or not.
"Loved everything about it!! " Read full review on TripAdvisor   5/23/2012 Vote      
2. Even though The Palace is a large hotel you feel as though you are in an intimate setting due the attention and care of the staff.
"The very best in New York " Read full review on TripAdvisor   5/22/2012 Vote      
3. While the cocktails are pricey -- we didn't care, it was the perfect spot to rest my feet and prepare for the day, (or a night on the town).
"Glorious NY Hotel...First Rate! " Read full review on TripAdvisor   5/16/2012 Vote      
4. From the moment we arrived, we were made to feel so welcomed by every single member of staff and throughout our stay, the customer care was exceptional.
"Dreams came true @ the New York Palace " Read full review on TripAdvisor   5/2/2012 Vote      
5. They will take care of your needs immediately.
"Excellent hotel and location! " Read full review on TripAdvisor   4/30/2012 Vote      
6. Why am I not surprised that 1) they kept my credit card information on file and 2) they let it be subjected to fraud??? It's a nice hotel, but their care for guests is not what I am accustomed to.
"Very frustrating " Read full review on TripAdvisor   4/20/2012 Vote      
7. We took a package that included breakfast because everything is expensive and we found an awesome server at the hotel restaurant 'Stedson' who made certain everyone was taken care of the entire time.
"Great Location " Read full review on TripAdvisor   4/14/2012 Vote      
8. So, be careful cause the kitchens are closed by 10:30 P.
"Stay in The Tower!!! " Read full review on TripAdvisor   4/6/2012 Vote      
9. A 3rd conciege David was careful to take his time and answer questions on the 3rd day.
"Location location location! " Read full review on TripAdvisor   2/7/2012 Vote      
10. So here I am arguing with him how yes I know it is open and maybe he would care to check.
"Disappointing " Read full review on TripAdvisor   1/14/2012 Vote      
   
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