Hotel 57, New York City, Cares

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Rank

141st

Out of 676

Hotel 57	Average Price: $464 Check Rates

Hotel Class:

130 East 57th Street

New York City, 10016 View map

3-Star Hotel Rank: 46 of 154
Average review rating: 3.54

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (21) , MyTravelGuide (106) , Travelocity (2) , Expedia (35) , TripAdvisor (375)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (8) attentive (18) beautiful (23) best (48) better (44) big (41) cares (20) clean (150) comfortable (126) comfy (31) convenient (26) cool (21) cozy (14) decent (19) delicious (8) efficient (12) excellent (52) exceptional (13) fabulous (14) fantastic (20) free (54) fresh (8) friendly (128) fun (14) generous (7) good (193) great (316) happy (20) helpful (128) huge (37) impressed (8) liked (90) love (46) new (159) nice (237) perfect (45) perfectly (9) pleasant (19) pleased (15) plenty (22) positive (8) quiet (36) reasonable (18) spacious (44) stylish (12) superior (8) terrific (8) welcoming (23) well appointed (12) wonderful (38)

Cares

Appears in 26 comments.

The following words were used in comments with Cares:
bed (2) car (4) desk (2) errors (3) extra (2) helpful (2) hotel (7) liked (2) lounge (2) luggage (3) need (2) never (4) new (2) nice (3) not (6) pillow (2) problem (4) room (5) small (3) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Be careful with that.

Read full review on TripAdvisor 10/2/2011 Vote

2. The receptionist was very nice taking care of everything and the hotel mailed us the cleaned clothes free of charge to Miami.

Read full review on TripAdvisor 10/2/2011 Vote

3. They obviously have a problem and don't care.

"Valet parked car---stolen iphone " Read full review on TripAdvisor 2/15/2011 Vote

4. Each member of the staff ensured that I was taken care of.

"Exceptional Service! " Read full review on TripAdvisor 1/25/2011 Vote

5. Got our of our car and was instantly assisted by Pernell (Bell Captain) who took care of the car and the luggage and made us feel right at home.

"Top-Notch Staff " Read full review on TripAdvisor 11/6/2010 Vote

6. Got our of our car and was instantly assisted by Pernell (Bell Captain) who took care of the car and the luggage and made us feel right at home.

"Top-Notch Staff " Read full review on TripAdvisor 11/6/2010 Vote

7. To summarize, nice hotel to stay because of the location, newly renovated, priceline user be careful (specifically if you need bed larger than full size), bed and pillow are the worst (bring your own pillow).

"Beware priceline user and terrible pillow/bed " Read full review on TripAdvisor 8/2/2010 Vote

8. Front desk staff didn't seem to really care about special requests (ours and others on our behalf).

"Disappointing service " Read full review on TripAdvisor 3/19/2010 Vote

9. The rediciously small concierge lounge was open to anyone, not that I care but Gold status members and those paying extra for lounge access ultimately are getting ripped off.

"Not Family Friendly " Read full review on TripAdvisor 10/18/2009 Vote

10. (I never care about carrying my own luggage but when you pay their september rates of around 700 a night - you would think that you may get some help?) The small lobby is always filled with workers - not that they're actually helpful or do anything most of the time.

"disappointing " Read full review on TripAdvisor 9/26/2009 Vote