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Rank
170th
Out of 676

Four Points by Sheraton Manhattan Chelsea

Average Price: $382  
 
Hotel Class:
160 West 25th Street
New York City, 10011 View map  
3-Star Hotel Rank: 54 of 154
Average review rating: 3.78
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (63) , Travelocity (8) , TripAdvisor (415) , YahooTravel (10)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 20 comments. 
The following words were used in comments with Welcoming:
breakfast (2)   complimentary (2)   desk (6)   employee (2)   extremely (3)   friendly (4)   generous (2)   good (2)   helpful (6)   hotel (5)   liked (2)   management (3)   not (2)   professional (2)   service (2)   staff (5)    
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1. I was provided with a room key and a welcome cupcake (yum.
"Another great stay at Four Points Chelsea! " Read full review on TripAdvisor   4/11/2012 Vote      
2. When we checked in on our first night (our first time in New York City) we were warmly welcomed by the receptionist, and greeted every time we returned.
"Modern and Comfortable! " Read full review on TripAdvisor   1/7/2012 Vote      
3. Highlight staying here was entering the hotel lobby every time with the idiotic hotel manager, smiling like a clown and saying robotically 'welcome back.
"Not as good as many reviews suggest " Read full review on TripAdvisor   12/5/2011 Vote      
4. The staff at the reception desk was not friendly, and did not smile, welcome me, or give me any real eye contact.
"Try harder " Read full review on TripAdvisor   10/12/2011 Vote      
5. Like most hotels, service is as good as the person who's helping you - which, in my case, meant stony faces, sullen looks, and no help at all with my request for an early check in (in 95 degree heat on a Sunday), but also meant a cordial welcome when I finally did check in, as well as very nice service from a sweet curlyhaired kid in the hotel restaurant at breakfast.
"OK Hotel in Good Location " Read full review on TripAdvisor   8/4/2011 Vote      
6. Always made us feel welcome.
"Yes, we loved it and we'll be back! " Read full review on TripAdvisor   7/11/2011 Vote      
7. I received a warm welcome but the whole check-in process was too rushed and I had to continually ask for a piece of information to be repeated.
"excellent value for money " Read full review on TripAdvisor   3/8/2011 Vote      
8. The front desk employees were extremely welcoming, professional and helpful.
"All around great hotel: friendly and helpful staff; great room, nice lounge and convenient location! " Read full review on TripAdvisor   11/7/2010 Vote      
9. We even had the pleasure of meeting the general manager, who went above and beyond to make us feel welcome throughout our stay.
"All around great hotel: friendly and helpful staff; great room, nice lounge and convenient location! " Read full review on TripAdvisor   11/7/2010 Vote      
10. The front desk employees were extremely welcoming, professional and helpful.
"All around great hotel: friendly and helpful staff; great room, nice lounge and convenient location! " Read full review on TripAdvisor   11/7/2010 Vote      
   
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