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Rank
12th
Out of 231

Pier 5 Hotel Baltimore

Average Price: $284  
 
Hotel Class:
711 Eastern Avenue
Baltimore, 21202 View map  
3-Star Hotel Rank: 6 of 33
Average review rating: 3.61
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (34) , MyTravelGuide (137) , Travelocity (8) , TripAdvisor (375) , YahooTravel (11)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 17 comments. 
The following words were used in comments with Professional:
courteous (3)   desk (3)   employee (2)   extremely (3)   friendly (4)   great (2)   hotel (3)   location (2)   offers (2)   perfect (2)   staff (4)   well (2)    
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1. The hotel employees were very friendly and Kevin at the front desk was very professional and will go out of his way to make your stay perfect.
"Great Staff, fantastic view! " Read full review on TripAdvisor   12/9/2011 Vote      
2. The people are very professional, courteous, and caring.
"Great Hotel...Great Service! " Read full review on TripAdvisor   5/26/2011 Vote      
3. All the employees encountered during our stay were knowledgeable, helpful, and professional in their dealings with us.
"Customer service is the top value offered by all employees " Read full review on TripAdvisor   6/19/2010 Vote      
4. Benjamin, at front desk, seemed to work alot - but happy about that as he had the perfect mix of professionalism, willingness to go above and beyond, and a great sense of humor.
"Do you allow permanent residency!!!! " Read full review on TripAdvisor   5/22/2010 Vote      
5. That feature is always at the top of my list, but this time it is coupled with great service from a professional staff and transportation offered at the front door.
"This bright upscale hotel is perfect for a getaway or accommodations for a business trip. " Read full review on TripAdvisor   4/1/2010 Vote      
6. Located one block from 'Little Italy' where you can find authentic Italian cuisine to experiencing professional baseball several walking blocks away in Camden Yards.
"This bright upscale hotel is perfect for a getaway or accommodations for a business trip. " Read full review on TripAdvisor   4/1/2010 Vote      
7. The cars are all late model Lincon's, and the drivers we had were clean, professional, and extremely courteous.
"The personal service and attention we recieved from Empress and the entire staff at Pier 5 was simply outstanding! " Read full review on TripAdvisor   2/25/2010 Vote      
8. The front desk was of low professional caliber (training?) but I believe she was trying to do her best.
"You'll do better elsewhere " Read full review on TripAdvisor   2/2/2010 Vote      
9. This hotel is close to everything the harbor has to offer and the staff was friendly and professional.
"Wonderful experience and great way to ring in the new year! " Read full review on TripAdvisor   1/4/2010 Vote      
10. The staff was very professional, friendly and accommodating to the clients whom I brought along with me (clients with disabilities).
"Absolute Amazing! " Read full review on TripAdvisor   12/2/2009 Vote      
   
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