Hilton Cleveland, Cleveland, Helpful

OpinionWell's Blog

Home » United States » Ohio » Cleveland Destinations » Cleveland Hotels » Hilton Cleveland

OpinionWell
Rank

20th

Out of 115

Hilton Cleveland	Average Price: $145 Check Rates

Hotel Class:

4900 Emerald Court SouthWest

Cleveland, 44135 View map

3-Star Hotel Rank: 13 of 22
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (1) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (1) accommodating (3) adequate (2) amazing (1) best (5) better (6) big (2) cares (3) clean (22) comfortable (15) comfy (3) complementary (1) convenient (6) correct (1) courteous (5) decent (2) efficient (4) enjoyable (2) excellent (9) free (8) fresh (3) friendly (12) generous (2) good (28) great (18) happy (4) helpful (15) huge (2) liked (9) love (2) new (7) newer (3) nice (18) outstanding (2) perfect (6) pleasant (7) plenty (2) positive (1) professional (1) prompt (2) quiet (6) reasonable (3) reasonably (1) responsive (1) soft (1) spacious (2) spectacular (1) tasteful (1) terrific (3) welcoming (3)

Helpful

Appears in 19 comments.

The following words were used in comments with Helpful:
clean (2) desk (2) employee (3) friendly (5) great (3) management (2) nice (3) not (2) pleasant (2) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The staff is helpful and friendly.

"A Great Airport Hotel " Read full review on TripAdvisor 4/23/2012 Vote

2. One of the stickier issues had a newer employee only beginning to show a need for help, when an attentive co-worker over promptly showed them how to solve it.

"A second visit only has a couple of clunks " Read full review on TripAdvisor 4/9/2012 Vote

3. The front desk again shone as very efficient, very well trained, and empowered to help customers with issues.

"A second visit only has a couple of clunks " Read full review on TripAdvisor 4/9/2012 Vote

4. It's a terrific credit to a warm and hard working staff (and managers that know how to pick great help.

"A second visit only has a couple of clunks " Read full review on TripAdvisor 4/9/2012 Vote

5. Hope this helps someone else.

"A bad experience. " Read full review on TripAdvisor 3/3/2012 Vote

6. The best part is that the staff loves working there - from the front desk, to the shuttle driver, to the members of the housekeeping team they are all pleasant and helpful.

"Highly Recommend " Read full review on TripAdvisor 2/21/2012 Vote

7. It is clean, the food is great, and the staff is friendly and helpful.

"Great accommodations close to airport! " Read full review on TripAdvisor 2/20/2012 Vote

8. Staff were very nice and helpful.

"Amazing! " Read full review on TripAdvisor 2/14/2012 Vote

9. The second shift driver on our return was extremely courteous and helpful.

"Future Cleveland Airport hotel of choice! " Read full review on TripAdvisor 9/29/2011 Vote

10. The staff was helpful and the pool was nice and clean.

"Great, New, Clean Hotel " Read full review on TripAdvisor 8/21/2011 Vote