Phoenix Grand Hotel, Salem, Professional

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OpinionWell
Rank

2nd

Out of 38

Phoenix Grand Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

201 Liberty Street SouthEast

Salem, 97301 View map

3-Star Hotel Rank: 2 of 12
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (9) , TripAdvisor (115) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (3) amazing (5) attractive (4) awesome (3) beautiful (14) best (17) better (12) big (6) cares (4) classy (3) clean (40) comfortable (32) comfy (4) convenient (9) cool (3) courteous (9) delicious (3) efficient (3) elegant (4) excellent (21) exceptional (6) fabulous (5) fantastic (7) free (33) fresh (11) friendly (35) generous (3) good (45) great (76) helpful (32) huge (6) liked (22) love (10) new (5) nice (62) perfect (9) perfectly (3) pleasant (6) pleased (4) plenty (7) professional (8) quiet (14) reasonable (6) roomy (6) spacious (18) superb (6) tasteful (4) welcoming (5) well appointed (5) wonderful (9)

Professional

Appears in 8 comments.

The following words were used in comments with Professional:
courteous (4) friendly (2) helpful (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The restaurant staff was courteous and professional.

"A superior quality of service that I only last saw only in Europe" " Read full review on TripAdvisor 8/4/2011 Vote

2. To be specific, here are my points about the Grand Hotel in Salem:Customer Service: Highly professional, incredibly courteous, tremendously accommodating, and all done with an unwavering projection of amiableness.

"A superior quality of service that I only last saw only in Europe" " Read full review on TripAdvisor 8/4/2011 Vote

3. Free underground parking, easy check in, extremly nice rooms and a very friendly and professional staff.

"The Grand Hotel is indeed Grand! " Read full review on TripAdvisor 6/29/2011 Vote

4. ?) and every single staff member was professional, efficient and accomodating.

"Professional staff, outstanding service, comfortable rooms and gorgeous decor made for a wonderful stay!" " Read full review on TripAdvisor 4/18/2011 Vote

5. The staff has always been courteous and professional.

"When I Visit Salem I look Forward to Staying at The Grand Hotel! " Read full review on TripAdvisor 3/17/2011 Vote

6. The staff were professional, courteous and helpful.

"A great place to stay in Salem " Read full review on TripAdvisor 12/16/2010 Vote

7. From the very beginning, the entire staff was friendly and very professional.

"Great Service " Read full review on YahooTravel 12/2/2008 Vote

8. Front desk was very professional and helpful.

"Great place! " Read full review on TripAdvisor 5/8/2008 Vote