Embassy Suites San Diego, San Diego, Responsive

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Rank

56th

Out of 517

Embassy Suites San Diego	Average Price: $248 Check Rates

Hotel Class:

601 Pacific Highway

San Diego, 92101 View map

3-Star Hotel Rank: 26 of 101
Average review rating: 3.91

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (4) , Travelocity (7) , TripAdvisor (325) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 9 comments.

The following words were used in comments with Responsive:
friendly (2) hotel (6) management (3) not (3) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The e-mail response from corporate and the actual manager several days later did nothing but convince us to avoid this hotel and chain in the future.

"Avoid this hotel " Read full review on TripAdvisor 1/19/2012 Vote

2. The hotel staff I found to be very friendly and they were very responsive to a couple of requests that I had.

"Quality hotel in San Diego " Read full review on TripAdvisor 1/15/2012 Vote

3. When we needed hotel staff, they were responsive and friendly.

"Perfect Hotel for Families " Read full review on TripAdvisor 12/24/2011 Vote

4. Today in the mail, we received a letter stating that the hotel was not responsible for this theft.

"Horrible hotel! Do not stay here!!! " Read full review on TripAdvisor 10/3/2011 Vote

5. When I went inside to talk to the hotel manager they said they were not responsible.

"Do NOT leave ANY valuables in your car...They WILL be gone" " Read full review on TripAdvisor 3/11/2011 Vote

6. When management was contacted, they essentially took no responsibility for this and even suggested my 86 year old father somehow snuck into a room on his own without getting any keys.

"Worst experience EVER " Read full review on TripAdvisor 6/27/2010 Vote

7. They have very specific details claiming that we indeed had a car parked and are responsible for this cost.

"good value, but... " Read full review on Travelocity 5/1/2009 Vote

8. Fortunately because there was another sink in the room we did not suffer too much inconvenience, but I wrote a complaint about he slow response.

"Overall Pleasant Stay " Read full review on TripAdvisor 12/12/2007 Vote

9. It would have been a perfect weekend if the room was clean and I wasn`t stressed about the dirtiness so we did talk to the front desk upon check out and their only response was 'we know, that`s how most of our rooms are, next month we are remolding the entire hotel one floor at a time'.

"Great Location, accomodationsl so, so " Read full review on TripAdvisor 9/11/2007 Vote