Home » United States » California » San Diego Destinations » San Diego Hotels » Town Country Resort San Diego
Back to search results
OpinionWell
Rank
50th
Out of 517

Town Country Resort San Diego

Average Price: $180  
 
Hotel Class:
500 Hotel Circle North
San Diego, 92108 View map  
3-Star Hotel Rank: 23 of 101
Average review rating: 3.01
OpinionWell Value Index: 5
Traveler reviews analyzed: MyTravelGuide (255) , TripAdvisor (666) , YahooTravel (40)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 18 comments. 
The following words were used in comments with Responsive:
catering (2)   charged (2)   desk (4)   expectation (2)   hotel (2)   informative (2)   management (3)   most (2)   night (2)   personable (2)   resort (2)   reviews (3)   room (3)   secure (2)   service (2)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The response was prompt, more gracious than I expected and simply exceeded my expectations.
"Thank you Town and Country " Read full review on TripAdvisor   11/5/2011 Vote      
2. I will say that I was impressed with security's response to everything, but how sad that I actually got to know the security guard on sight.
"A bit conflicted--great staff & grounds, bad room " Read full review on TripAdvisor   8/10/2011 Vote      
3. When I went to the front desk to register a complaint, I was given the 'We don't have another room' response.
"Wish I could avoid staying overnight " Read full review on TripAdvisor   8/7/2011 Vote      
4. I met with Ms Robin Davis, the person most responsible for my Rotary Club's weekly meeting at the Town & Country's Trellises Restaurant.
"Loved and will be back. " Read full review on TripAdvisor   7/28/2011 Vote      
5. After such a disheartened experience I read on trip advisor the responses to the varying reviews and contacted Susanna Weber directly.
"Management turned it around for us and made it right " Read full review on TripAdvisor   7/21/2011 Vote      
6. We argued some more and she started taking off charges, had to get information from the other clerk at the desk that I would think she should have known, and then informed us that we were responsible for paying the tax and delivery charge on the room service meal.
"Poor Management / Decent Service " Read full review on TripAdvisor   7/14/2011 Vote      
7. I did take the number for Susana Weber (see responses to reviews) with me, but I doubt that I could reach her late on a Saturday night to see about a quieter room.
"After reading The reviews here... " Read full review on TripAdvisor   6/5/2011 Vote      
8. The person responsible for training certainly performs a first rate job, teaching what customer service is and should be when staying at a resort like the Town & Country.
"Quiet, serene, beautiful resort " Read full review on TripAdvisor   8/31/2010 Vote      
9. The director of catering, Felipe Ortiz, is the most responsive hotel representative I've ever worked with.
"Excellence in Meeting Planning " Read full review on TripAdvisor   7/21/2010 Vote      
10. The redeeming qualities could be found in the friendliness of the staff, from the Trellises and the responsiveness of the event AV guys during my lecture.
"Great staff, outdated facility " Read full review on TripAdvisor   7/11/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved