Westin Boston, Boston, Staff

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Rank

13th

Out of 197

Westin Boston	Average Price: $344 Check Rates

Hotel Class:

10 Huntington Avenue

Boston, 02116 View map

4-Star Hotel Rank: 11 of 38
Average review rating: 4.05

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (2140) , Travelocity (21) , TripAdvisor (1509) , YahooTravel (136)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (77) bar (291) bath (35) bathroom (273) bed (332) bill (57) breakfast (227) charge (110) check in (269) check out (43) complimentary (42) concierge (209) cost (88) deal (82) decor (50) dinner (78) discount (39) downtown (72) fee (34) food (224) front desk (174) gym (77) hotel (2642) housekeeping (86) lobby (293) location (1054) manager (40) money (67) parking (210) pillow (79) pool (195) price (240) rate (193) recommend (181) restaurant (483) room (2202) room service (116) service (456) shower (136) staff (636) street (342) suite (123) to park (37) towel (57) valet (104) valet parking (50) value (47) view (521) walk (382) wireless (105)

Staff

Appears in 636 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (24) clean (65) comfortable (34) concierge (30) courteous (29) desk (48) efficient (24) excellent (29) extremely (28) friendly (170) good (32) great (73) helpful (166) hotel (168) location (52) nice (72)

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1. Rooms nice and clean and staff very attentive.

"excellent stay " Read full review on TripAdvisor 5/23/2012 Vote

2. Lots of little mistakes, but always friendly and I did get the impression that the staff cared and were interested in making things right.

"Loved Parts of It, Disliked Parts of It " Read full review on TripAdvisor 5/20/2012 Vote

3. I just spent the week here on business and the hotel staff was great, from the doormen/valet to the front desk and meeting staff.

"Can't Go Wrong at Copley " Read full review on TripAdvisor 5/18/2012 Vote

4. Staff was great, room was great, and client did not mind the price (same as the Marriott, actually).

"As Good as a One Night Stand needs to be " Read full review on TripAdvisor 5/16/2012 Vote

5. On a more positive note, the front desk staff is pleasant and helpful, and the location adjacent to upscale shopping is excellent.

"Nice enough but..... " Read full review on TripAdvisor 5/12/2012 Vote

6. Staff is friendly and helpful.

"Great value and large room for the price. Clean and modern. " Read full review on TripAdvisor 5/9/2012 Vote

7. Staff here we found to be extremely nice.

"great hotel and location " Read full review on TripAdvisor 5/7/2012 Vote

8. The staff was friendly - everything was top-notch.

"Location, location, location. " Read full review on TripAdvisor 5/4/2012 Vote

9. I was so very impressed with ALL of the staff at the Westin Copley.

"Amazing Staff! " Read full review on TripAdvisor 5/3/2012 Vote

10. The staff is super friendly and helpful, there are 2 giant malls connected by a glass enclosed walkway, from Saks to Neiman Marcus, and the Back Bay train station and public subway are connected by an inside passageway.

"Convenience in the Center of the City " Read full review on TripAdvisor 5/1/2012 Vote