Castle Waikiki Shore Resort, Honolulu, Front Desk

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OpinionWell
Rank

80th

Out of 165

Castle Waikiki Shore Resort	Average Daily Rate: NA Check Rates

Hotel Class:

2161 KALIA Road A

Honolulu, 96815 View map

2-Star Hotel Rank: 35 of 51
Average review rating: 4.3

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (1) , Travelocity (13) , Expedia (52) , TripAdvisor (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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abc (2) adequate (3) adult (2) adventure (2) amenity (3) balcony (8) bar (1) bathroom (1) beach (35) bed (12) charge (3) check in (1) check out (1) concierge (1) cost (2) dinner (1) downtown (1) fee (1) food (3) front desk (7) hotel (36) laundry (1) lobby (2) location (25) maid (1) maid service (5) manager (1) money (2) ocean (26) parking (9) pool (4) price (4) recommend (7) refund (1) restaurant (7) room (55) room service (1) service (6) shower (2) staff (16) street (2) to park (2) towel (5) tub (1) valet (1) valet parking (1) value (1) view (38) walk (8) wireless (1)

Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:
helpful (4) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk attendants were very helpful and very polite.

"Very Impressed!, Great Location. " Read full review on Expedia 2/17/2009 Vote

2. Very pleasant and professional front desk staff (all of them!).

"Waikiki 's Best Location " Read full review on Expedia 2/11/2009 Vote

3. My only complaint is with regard to one of the front desk staff.

"Great location, older hotel " Read full review on Expedia 9/18/2009 Vote

4. THE SERVICE AT THE FRONT DESK WAS OUTSTANDING, WE HAD SOME ISSUES WITH OUR FLIGHT BEING DELAYED 13 HOURS AND THE FRONT DESK HELPED US WITH STORING OUR LUGGAGE FOR THE DAY, FINDING US A PARKING SPOT FOR FREE, AND JUST ALL AROUND VERY UNDERSTANDING AND HELPFUL.

"GREAT VALUE for the money!!! " Read full review on Expedia 6/4/2009 Vote

5. The Front desk does offer towels to use on the beach.

"Will Stay Here Again! Planning the next trip already!!! " Read full review on Expedia 5/15/2008 Vote

6. Front desk man couldn't have been any more helpful.

"Waikiki trip " Read full review on Travelocity 8/1/2009 Vote

7. Some earlier reviews complained about noise and congestion from nearby construction, and of poor front desk service.

"The best in Waikiki " Read full review on Expedia 3/1/2009 Vote