Outrigger Lae Nani, Kapaa, Staff

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Rank

10th

Out of 41

Outrigger Lae Nani	Average Price: $196 Check Rates

Hotel Class:

410 Papaloa Road

Kapaa, 96746 View map

3-Star Hotel Rank: 3 of 9
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (9) , Travelocity (4) , Expedia (45) , TripAdvisor (126)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) balcony (12) bar (2) bath (12) bathroom (22) beach (93) bed (16) breakfast (3) check in (10) check out (2) check-out (3) closet (2) cost (2) deal (2) deck (4) decor (10) dinner (9) food (5) front desk (7) highway (4) hotel (28) housekeeping (6) landscape (6) laundry (3) laundry room (2) location (83) lunch (1) maid service (5) manager (4) money (11) ocean (81) parking (6) patio (2) pool (76) price (4) rate (5) recommend (10) restaurant (21) room (77) service (9) shower (6) staff (34) street (3) suite (7) towel (7) tub (4) value (4) view (84) walk (24) wireless (1)

Staff

Appears in 34 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (3) comfortable (2) complain (2) desk (3) efficient (2) friendly (12) great (8) helpful (11) housekeeping (2) incredible (2) location (4) maintenance (2) need (2) pleasant (2) please (2) reception (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Simply this, it's a wonderful resort but, if you have health problems and need a lower story room, don't trust them, it seems that the desk staff don't work together and, while one of them works with you, the other needs a lot of help on public relations.

"Resort is wonderful, reservation service not so good " Read full review on TripAdvisor 3/26/2012 Vote

2. Our Condo turned out to be great, the staff was great, the grounds were great, and Kauai was 'AWESOME'.

"Outrigger at Lae Nani " Read full review on TripAdvisor 1/21/2012 Vote

3. Housekeeping was efficient and staff were helpful.

"Fantastic " Read full review on TripAdvisor 11/28/2011 Vote

4. The staff was friendly and I want to give a great big thank you to George in the front office you made our vacation the best ever.

"Absolutely Perfect!!! " Read full review on TripAdvisor 5/23/2011 Vote

5. Great location, friendly staff, beautiful grounds and pool.

"Unit 436, worn out! " Read full review on TripAdvisor 3/31/2011 Vote

6. The staff were very friendly.

"Lae nani exceeded our expectations... " Read full review on TripAdvisor 1/31/2011 Vote

7. The staff were friendly but not very efficient.

"exceeded expectations " Read full review on TripAdvisor 4/4/2010 Vote

8. The staff was great and there were no hidden fees.

"Loved it!!! " Read full review on Expedia 11/4/2009 Vote

9. Friendly staff.

"Quiet, great location but needs upgrade " Read full review on TripAdvisor 9/3/2009 Vote

10. The condo was very quiet and peaceful, the staff was great, the grounds were immaculate.

"Fantastic - We liked everything about this place " Read full review on TripAdvisor 4/21/2009 Vote