The Westin San Francisco Airport, Millbrae, Staff

OpinionWell's Blog

Home » United States » California » Millbrae Hotels » The Westin San Francisco Airport

OpinionWell
Rank

3rd

Out of 7

The Westin San Francisco Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1 Old Bayshore Hwy

Millbrae, 94030 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.9

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (39) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

$ (6) accommodating (2) airport (12) amazing (1) apology (1) area (4) awful (1) bad (3) bags (2) bar (2) barely (1) basic (1) bath (1) bathroom (1) beautiful (1) bed (11) beds (3) bill (1) charge (3) check in (3) check out (1) checkout (1) dinner (2) discount (2) downtown (4) food (7) front desk (5) hot tub (1) hotel (32) lobby (3) location (9) manager (1) minibar (1) parking (4) pool (3) price (5) rate (3) recommend (2) restaurant (7) room (23) room service (3) service (9) sheets (1) shower (2) shuttle (5) staff (12) valet (1) value (1) view (3) walk (4)

Staff

Appears in 12 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
friendly (2) great (2) helpful (5) hotel (6) management (2) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Great location, easy to get around city, staff very helpful and nice.

"Very Nice Hotel " Read full review on Expedia 1/13/2010 Vote

2. We complained on checkout but although they apologized and said the room service staff should have performed better, they didn't offer to take the mistake off the bill.

"’Okay’ hotel with outstanding pool " Read full review on Expedia 1/4/2010 Vote

3. Hotel was pretty good; clean room, nice & comfy bed, friendly staff.

"Nice hotel at walking distance from BART " Read full review on Expedia 12/29/2009 Vote

4. It feels like you are staying in a Motel 8 that has not been renovated yet, many signs of wear in the hotel, the front desk staff was helpful, but the male manager was very very rude and spent most of the time looking at his phone instead of helping me.

"Poor Poor Service " Read full review on Travelocity 11/1/2009 Vote

5. The staff was very friendly.

"Awesome experience " Read full review on Expedia 7/29/2009 Vote

6. Restaurant staff was very accommodating and they were quick to bring up room service and help us out with our bags.

"Great customer service " Read full review on Expedia 7/8/2009 Vote

7. Other than that, the room was nice and the front desk staff were very helpful.

"Pretty good " Read full review on Expedia 4/29/2009 Vote

8. The hotel staff was nice and the walking path along the bay was very enjoyable.

"Convenient for South San Fran business visits " Read full review on Expedia 2/11/2009 Vote

9. 2009 and the poor service from the staff throughout my stay was just wow, the hotel is missing a lot of the hotel basics which is really sad to see.

"Poor Poor Service " Read full review on Travelocity 11/1/2009 Vote

10. The staff quickly had me change rooms without so much as a discount or room upgrade and bairly an appology.

"Terrible, I was shocked! " Read full review on Expedia 3/25/2009 Vote