Hotel Lanai & Cottages, Lanai City, Front Desk

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Rank

3rd

Out of 9

Hotel Lanai & Cottages	Average Daily Rate: NA Check Rates

Hotel Class:

828 Lanai Avenue

Lanai City, 00000 View map

1-Star Hotel Rank: 1 of 1
Average review rating: 3.65

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (56) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) need (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was always friendly and very helpful and made our stay very enjoyable.

"Fun and rustic Hawaii " Read full review on TripAdvisor 2/6/2012 Vote

2. We didn't have a refrigerator, but instead, had an ice cooler which the staff at the front desk were happy to fill each day.

"Cute and Clean " Read full review on TripAdvisor 8/7/2008 Vote

3. Sarah at the front desk suggested the best rooms for our needs and recommended making a reservation at Lanai City Grille as it was Lanai's 'it spot' on Fridays and fill up fast.

"New Fav piece of paradise! " Read full review on TripAdvisor 9/25/2011 Vote

4. Main thing is the people are not that friendly as mentioned in other reviews, may be it depends on the person working in the front desk.

"Not a great service as mentioned " Read full review on TripAdvisor 4/11/2011 Vote

5. If you need anything from the front desk you will need to get it by 7 PM, it is not manned all night.

"Hidden gem within a hiden gem " Read full review on TripAdvisor 10/26/2008 Vote

6. Just ask the front desk.

"Cute Hotel: Great Price " Read full review on TripAdvisor 2/5/2008 Vote

7. We explained the problem to the front desk person, and she said that she would check to see if we would still have to pay for the remaining time on our reservation.

"Mildew! " Read full review on TripAdvisor 10/20/2011 Vote