Chicago South Loop Hotel, Chicago, Concierge

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Rank

38th

Out of 415

Chicago South Loop Hotel	Average Price: $168 Check Rates

Hotel Class:

11 West 26th Street

Chicago, 60616 View map

1-Star Hotel Rank: 1 of 4
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (1) , Travelocity (7) , TripAdvisor (414) , BedBugRegistry (3) , Expedia (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (76) bath (8) bathroom (60) bathtub (17) bed (34) breakfast (52) cable (7) charge (11) check in (38) check out (12) checkout (9) closet (7) concierge (7) cost (18) deal (21) decor (13) dinner (15) downtown (162) fee (9) fitness center (7) food (70) front desk (125) hotel (950) housekeeping (14) lake (7) lobby (37) location (129) manager (25) money (26) neighborhood (51) parking (209) pool (7) price (104) rate (38) recommend (47) restaurant (108) room (611) room service (11) service (190) shower (17) staff (273) street (64) to park (10) towel (8) tub (21) value (37) view (14) walk (87) wireless (20)

Concierge

Appears in 7 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (4) helpful (5) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Over the following days we were helped by the concierge Evelyn Yee.

"Loved the hotel, the Best staff ever. " Read full review on TripAdvisor 7/30/2011 Vote

2. Both concierge Victor and Jackie were extremely helpful.

"Excellent Staff " Read full review on TripAdvisor 7/12/2011 Vote

3. The service was great, especially the concierge Dave was very helpful with our questions about Chicago and helping us make sure our time was well spent.

"great service " Read full review on TripAdvisor 4/3/2011 Vote

4. The concierge was very helpful, but very busy that weekend and service could be slow at times.

"Great, Affordable Hotel and very City-accessible " Read full review on TripAdvisor 10/8/2009 Vote

5. The service was great one day and then horrible the next day (Saturday), we had a great recommendation for a wonderful restaurant from the concierge with really good instructions and they checked us in hours before the check in time, which I thought was great.

"A Mixed Bag that could be so much more " Read full review on TripAdvisor 8/22/2009 Vote

6. Evelyn was out evening/night concierge and she gave excellent restaurant suggestions and even ordered for us (didn't pay but that is OK ;-).

"Who's your Daddy ... " Read full review on TripAdvisor 9/19/2011 Vote

7. The front desk employees and the concierge(s) were charming.

"It`s a sleeper - much better then expected " Read full review on TripAdvisor 9/23/2008 Vote