Roger Williams Hotel, New York City, Front Desk

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Rank

121st

Out of 676

Roger Williams Hotel	Average Price: $393 Check Rates

Hotel Class:

131 Madison Avenue

New York City, 10016 View map

3-Star Hotel Rank: 40 of 154
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (17) , MyTravelGuide (3) , Travelocity (17) , Expedia (41) , TripAdvisor (455)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (20) balcony (13) bar (56) bath (14) bathroom (168) bed (110) bill (19) breakfast (131) charge (33) check in (44) check out (9) closet (17) complimentary (12) concierge (9) cost (13) deal (25) decor (40) dinner (20) downtown (8) fee (40) fitness center (7) food (38) front desk (78) gym (13) hotel (749) housekeeping (8) lobby (62) location (208) manager (13) mini bar (8) money (19) parking (11) pillow (20) price (87) rate (44) recommend (66) restaurant (72) room (742) room service (18) service (115) service charge (10) sheets (9) shower (42) staff (281) street (44) towel (10) value (26) view (38) walk (72) wireless (25)

Front desk

Appears in 78 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) desk (78) doorman (6) friendly (18) guest (4) helpful (22) hotel (9) liked (4) need (8) nice (8) offers (3) phone (3) polite (3) professional (3) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. First the good: Wonderful front desk staff and doormen.

"Average property in need of renovation " Read full review on TripAdvisor 2/26/2012 Vote

2. The front desk staff are very cordial and accommodating and the doorman polite.

"Having Fun in Downtown NYC " Read full review on TripAdvisor 2/20/2012 Vote

3. As soon as we walked in we were greated by friendly staff, and the staff on front desk were amazing.

"great location, fantastic staff... definitely recommend! " Read full review on TripAdvisor 2/17/2012 Vote

4. The front desk team, houskeeping, and all of the employees at Roger Williams were very polite, helpful, cheerful, and friendly.

"Friendly Staff. Nice, Modern & Sleek in Midtown Manhattan. Close to Penn Sta and Grand Central " Read full review on TripAdvisor 12/30/2011 Vote

5. The front desk was very nice and check in was no problem.

"great location, good price " Read full review on TripAdvisor 12/13/2011 Vote

6. the front desk is very helpful and they have two computers to check email etc.Pen elopes is little breakfast jont down around corner on Lexington.

"Regal boutique " Read full review on TripAdvisor 11/28/2011 Vote

7. The gentleman at the front desk was particularly nice.

"Two rooms, vastly different " Read full review on TripAdvisor 10/13/2011 Vote

8. From Lisa at the front desk to the doorpeople getting us cabs, all went like clockwork.

"Nothing Wrong Here " Read full review on TripAdvisor 10/7/2011 Vote

9. The staff are all friendly, from the front desk, to the cleaning personnel.

"Great location, great stay!!) " Read full review on TripAdvisor 8/30/2011 Vote

10. One night at 11 pm, we needed a restaurant recommendation and the front desk did EVERYTHING to make sure we get what we wanted.

"Highlight of EVERY NY Trip " Read full review on TripAdvisor 7/6/2011 Vote