Home » United States » New York » New York Destinations » New York Hotels » Roger Williams Hotel
Back to search results
OpinionWell
Rank
121st
Out of 676

Roger Williams Hotel

Average Price: $393  
 
Hotel Class:
131 Madison Avenue
New York City, 10016 View map  
3-Star Hotel Rank: 40 of 154
Average review rating: 3.94
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (3) , Travelocity (17) , TripAdvisor (455) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   discount (2)   fee (3)   management (13)   night (3)   offers (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. I asked for the manager and she was helpful and got me a room right away.
"OK hotel with a lot to cover " Read full review on TripAdvisor   9/28/2010 Vote      
2. The Manager offered free breakfast as compensation and to waive the 'resort fee'.
"what a disaster! " Read full review on TripAdvisor   4/30/2012 Vote      
3. She wasn't even sorry (Manager I spoke too) I will never stay here again or recommend it to anyone else.
"WORST hotel in NEW YORK CITY! " Read full review on TripAdvisor   2/21/2012 Vote      
4. A big thank you to the Marketing Manager and the lady in the concierge who upgraded us to the 'perfect room'.
"We loved our stay at the Roger Williams Hotel " Read full review on TripAdvisor   6/3/2011 Vote      
5. When I complained at the front desk, the women told me that there was no manager around on the weekends and took my number promising that someone would call me on Monday.
"Don't stay here if you care about the room temperature " Read full review on TripAdvisor   11/28/2010 Vote      
6. When I brought this to the attention of the front counter manager a few days later he told me that the next time perhaps I should pay for an extra night just so I am assured a room when I come in early.
"OK hotel with a lot to cover " Read full review on TripAdvisor   9/28/2010 Vote      
7. When I objected for a third time, the clerk took off the fee himself, no manager required.
"They Try Awfully Hard " Read full review on TripAdvisor   7/12/2010 Vote      
8. The clerk said she'd see if the manager could take the fee off and told me she upgraded my room.
"They Try Awfully Hard " Read full review on TripAdvisor   7/12/2010 Vote      
9. The manager 'upgraded' us and apologized for the trouble, and she put us in a dirty room with a terrace.
"Horrible Service and Dirty Rooms. " Read full review on TripAdvisor   12/31/2009 Vote      
10. I had to ask Colleen repeatedly what was going on, and I could tell she was hesitant to bother her manager.
"Horrible Service and Dirty Rooms. " Read full review on TripAdvisor   12/31/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved