Courtyard Anaheim, Anaheim, Manager

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Rank

33rd

Out of 158

Courtyard Anaheim	Average Price: $168 Check Rates

Hotel Class:

2045 South Harbor Boulevard

Anaheim, 92808 View map

5-Star Hotel Rank: 7 of 19
Average review rating: 3.75

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (14) , Travelocity (5) , TripAdvisor (169)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
free (2) helpful (2) hotel (3) management (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. which is where I must give special mention to Chris, the Front Office Manager, who was very happy to help us with the endless questions and requests we had in regards to the hotel and local area.

"Perfect for Disneyland " Read full review on TripAdvisor 5/20/2011 Vote

2. Heopfully the manager gets to read this - he/she needs to be congratulated.

"Awesome " Read full review on TripAdvisor 9/25/2010 Vote

3. All the hotel staff were very friendly from the main desk staff to the waiters and waitress,especially the desk manager on Saturday the 8th who was very helpful with all my requests including when I couldn't get the laundry detergent from the machine she immediately advised to come to the front desk and she provided me with a free box.

"Great hotel, friendly staff, value for money " Read full review on TripAdvisor 5/18/2010 Vote

4. Reyes the housekeeping manager is a star for sending us back our daughter's precious blanket - free of charge.

"Great hotel for families with kids " Read full review on TripAdvisor 1/13/2010 Vote

5. When I asked to speak to the night manager, she was apologetic but her remedy was to ask if we wanted to go to a Hilton property.

"Very disappointed in treatment by staff " Read full review on TripAdvisor 1/14/2009 Vote

6. When I explained we were tired and just wanted the room I had reserved, the manager looked at the rate that was quoted and said it was apparent we booked the wrong room because of the price we were given.

"Very disappointed in treatment by staff " Read full review on TripAdvisor 1/14/2009 Vote

7. I have been in the Hotel business for many years and the front desk even the manager showed no compassion at all.

"No Longer A Marriott Fan " Read full review on TripAdvisor 7/1/2008 Vote

8. Show your customer that you care and not have to ask for front desk manager to come out several times.

"No Longer A Marriott Fan " Read full review on TripAdvisor 7/1/2008 Vote

9. Reported to Manager Denise and GM Keith and both were least bothered to address the issues.

"Terrible -- Avoid At All Costs " Read full review on TripAdvisor 7/7/2007 Vote