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Rank
282nd
Out of 287

Austin Suites Hotel

Average Price: $43  
 
Hotel Class:
8300 IH 35 North
Austin, 78753 View map  
2-Star Hotel Rank: 78 of 80
Average review rating: 1.67
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (5) , MyTravelGuide (2) , Travelocity (15) , TripAdvisor (17) , YahooTravel (5)
SAFE TO BOOK ? (0/5 issues found)
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Front desk
Appears in 11 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
 
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1. If doubts, think about the fact that their front desk is a strong indicator of how dirty the rooms are, and the front desk is CLEAN in comparison.
"Front desk called the cops on me for no reason. " Read full review on TripAdvisor   7/4/2011 Vote      
2. I asked the front desk for maid service and her reply was buy a vaccume.
"o m f g !!!! you want a nightmare of bedbugs and poor srevice? stay here!! " Read full review on TripAdvisor   3/8/2011 Vote      
3. The FAT lady at the front desk and her equally FAT daughter work at the front desk, complaining about doing their jobs and lie to you about them not having any towels when room service 'forgets' to bring them.
"What roach hotels are made of...... " Read full review on TripAdvisor   9/23/2010 Vote      
4. then when you call to the front desk and ask for something the fat lady gets an attitude like she paid for the room.
"the worst hotel i have ever been in " Read full review on TripAdvisor   6/15/2010 Vote      
5. There were people hovered over the front desk, there were people who were told to take a seat when their confirmations were not honored, and there were some really annoyed people who were told that they have to pay again even though they paid online and had reservation confirmation numbers.
"Scammers run this hotel! Please avoid at all costs. " Read full review on TripAdvisor   9/14/2008 Vote      
6. Then she offered a room without functioning locks and told us that we had to come to the front desk and get someone to let us in as the master key is the only key that worked.
"Scammers run this hotel! Please avoid at all costs. " Read full review on TripAdvisor   9/14/2008 Vote      
7. Every day we had to tell our story to the front desk person as to why we need the master key and they treated us as common criminals.
"Scammers run this hotel! Please avoid at all costs. " Read full review on TripAdvisor   9/14/2008 Vote      
8. Each time we had to go inside our room we would have to explain our situation to the front desk person.
"Scammers run this hotel! Please avoid at all costs. " Read full review on TripAdvisor   9/14/2008 Vote      
9. Even if we went back the following day to the front desk and there was at least a person from the night before who knew our situation, they still made us repeat our situation without the person from the night before stepping in and explaining.
"Scammers run this hotel! Please avoid at all costs. " Read full review on TripAdvisor   9/14/2008 Vote      
10. I checked with the front desk to inquire about extending our stay and learned that we were only booked for 3 days, not 4 as originally planned.
"Austin Suites Hotel " Read full review on Travelocity   9/1/2008 Vote      
   
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