Brown Palace Hotel, Denver, Service

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Rank

5th

Out of 289

Brown Palace Hotel	Average Price: $333 Check Rates

Hotel Class:

321 17th Street

Denver, 80202 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (66) , Travelocity (6) , TripAdvisor (518) , YahooTravel (55)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (40) bar (58) bath (21) bathroom (120) bed (97) breakfast (61) brunch (51) charge (22) check in (32) check out (21) checkout (12) closet (19) complimentary (21) concierge (47) deal (21) decor (26) dinner (61) downtown (84) food (109) front desk (78) hotel (841) housekeeping (12) lobby (145) location (105) manager (18) massage (83) money (27) parking (15) pillow (31) price (43) rate (40) recommend (71) restaurant (122) room (692) room service (54) service (309) shower (103) spa (247) staff (314) steam (15) street (56) suite (34) towel (17) tub (37) valet (44) valet parking (22) value (13) view (16) walk (42) wireless (19)

Service

Appears in 309 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
amazed (11) beauty (18) customer (15) excellent (39) food (26) friendly (24) good (24) great (41) helpful (11) hotel (59) love (11) nice (12) night (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service helped to make this one of the highlights of our stay.

"High Quality " Read full review on TripAdvisor 5/16/2012 Vote

2. Excellent service, and even a surprise for us when we arrived back from our night out.

"A blissful oasis Uptown " Read full review on TripAdvisor 5/15/2012 Vote

3. Such wonderful service from everyone there.

"Afternoon Tea at The Brown Palace Hotel " Read full review on TripAdvisor 5/8/2012 Vote

4. The afternoon was delightful and reminded me of the class, elegance, and outstanding service that I remember of the Brown Palace from my initial visit in 2005.

"Afternoon Tea at The Brown Palace Hotel " Read full review on TripAdvisor 5/8/2012 Vote

5. Great Food and the absolute best service.

"review of Brown Palace Hotel " Read full review on TripAdvisor 5/5/2012 Vote

6. If you love beautiful, historic hotels with the best customer service you will find.

"A Moment In Time " Read full review on TripAdvisor 5/1/2012 Vote

7. It's usually quite busy on weekends since locals, including us, love to bring visiting family and friends for a relaxing, special afternoon at the Brown Palace where the service and ambience are second to none.

"Stellar Service and Historic Ambience " Read full review on TripAdvisor 4/30/2012 Vote

8. From beginning to end, our celebration was spectacular, largely because of the service at this Denver landmark.

"Stellar Service and Historic Ambience " Read full review on TripAdvisor 4/30/2012 Vote

9. The personal service here is excellent.

"Nice historic hotel close to downtown amenities. " Read full review on TripAdvisor 4/29/2012 Vote

10. Service is very good, but had to request water for the table.

"Brown Palace High Tea " Read full review on TripAdvisor 4/19/2012 Vote