Embassy Suites Denver, Denver, Front Desk

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Rank

47th

Out of 289

Embassy Suites Denver	Average Price: $124 Check Rates

Hotel Class:

7525 East Hampden Avenue

Denver, 80231 View map

3-Star Hotel Rank: 24 of 57
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (7) , Travelocity (4) , TripAdvisor (75) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) balcony (5) bar (11) bath (2) bathroom (11) bed (16) bill (5) breakfast (84) charge (2) check in (6) check out (2) complimentary (6) cost (3) deal (2) decor (4) dinner (2) downtown (13) fitness center (2) food (19) front desk (14) gym (2) highway (2) hot tub (3) hotel (126) lobby (6) location (22) manager (17) money (7) neighborhood (2) parking (9) pillow (3) pool (12) price (9) rate (8) recommend (7) restaurant (15) room (130) room service (2) service (20) shuttle (3) staff (60) street (9) suite (68) towel (2) value (7) view (2) walk (6) wet bar (4) wireless (2) workout room (1)

Front desk

Appears in 14 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (14) helpful (3) management (2) night (3) pleasant (2) rating (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From front desk to check out everyone is pleasant and helpful.

"Best Treatment Ever " Read full review on TripAdvisor 4/23/2012 Vote

2. Everything was incredible from the front desk personnel to the clean swimming pool and hot tub to the evening manager's reception.

"Beautiful hotel " Read full review on TripAdvisor 11/9/2011 Vote

3. We called the front desk twice for them to finally get them to stop and quiet down.

"Good " Read full review on TripAdvisor 7/7/2011 Vote

4. From front desk, to cleaning crew.

"Will use Embassy Again " Read full review on Expedia 9/16/2009 Vote

5. The front desk staff was very helpful in navigating us throughout the city and distant sites when we called them by cell.

"Totally Awesome Hotel for Families " Read full review on YahooTravel 7/17/2009 Vote

6. Since there is not a dedicated shuttle driver I met several people from managers to front desk staff to sales staff and every single one was pleasant and easy to talk to.

"Maybe the friendliest staff ever " Read full review on TripAdvisor 5/15/2012 Vote

7. When we contacted the front desk, they sent someone up immediately, moved the guest to a different area of the hotel, and fumigated the hallways.

"VERY responsive management " Read full review on TripAdvisor 3/28/2012 Vote

8. If you have a need, and contact the front desk staff, you can expect that the staff will be responsive.

"Exceptional Customer Service " Read full review on TripAdvisor 12/3/2011 Vote

9. I asked if we could go back to our room until we could figure out how to get new tires for our vehicle and was told by the front desk woman that they would 'let' us stay until 2:00pm without being charged an additional night.

"Very bad experience " Read full review on TripAdvisor 10/12/2011 Vote

10. I got a call from the front desk 1 hour before the wedding.

"Poor full disclosure to a guest at check-in " Read full review on TripAdvisor 5/11/2011 Vote