Doubletree Los Angeles, Los Angeles, Front Desk

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Rank

73rd

Out of 700

Doubletree Los Angeles	Average Price: $177 Check Rates

Hotel Class:

2800 Via Cabrillo Marina

Los Angeles, 90731 View map

5-Star Hotel Rank: 7 of 44
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (151)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (25) bar (14) bath (8) bathroom (24) beach (18) bed (32) breakfast (60) cable (8) charge (7) check in (27) check out (6) complimentary (12) cost (8) deal (5) dinner (22) fitness center (3) food (42) front desk (27) hot tub (7) hotel (246) housekeeping (4) lobby (37) location (52) lunch (6) manager (5) money (10) ocean (4) parking (23) patio (7) pillow (5) pool (27) price (23) rate (4) recommend (17) restaurant (69) room (275) room service (7) service (60) shower (6) shuttle (47) spa (3) staff (88) street (5) to park (5) towel (15) value (5) view (75) walk (34) waterfront (3) wireless (19)

Front desk

Appears in 27 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (2) hard (2) helpful (4) hotel (2) housekeeping (2) nice (2) perfect (2) please (2) quickly (3) unhelpful (2) walking (2) warm (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. , The front desk had our reservations in perfect order and two warm cookies waiting for us, Housekeeping had our room ready and in perfect order, even tho we checked in two hours early.

"What a nice hotel. " Read full review on TripAdvisor 12/29/2011 Vote

2. Check in was fast, efficient and the front desk staff were friendly as well as competent.

"Great View of the Marina. " Read full review on TripAdvisor 12/7/2011 Vote

3. The hotel was very comfortable, front desk was efficient, and they had great marina views.

"Very comfortable hotel " Read full review on TripAdvisor 10/31/2011 Vote

4. When we got there the front desk person was nice and gave us a warm cookie.

"Room smelled bad breakfast was great and breakfast staff wonderful! " Read full review on TripAdvisor 4/29/2011 Vote

5. I did not complain to the front desk because it was late and I was very tired.

"Room smelled bad breakfast was great and breakfast staff wonderful! " Read full review on TripAdvisor 4/29/2011 Vote

6. Thanks fo the helpful front desk.

"Great spot - close to cruise ship! " Read full review on TripAdvisor 3/25/2011 Vote

7. When we checked in, the front desk lady gave us two delicious oatmeal cookies baked at the property, I believe.

"Wonderful staff, best location in San Pedro " Read full review on TripAdvisor 12/30/2009 Vote

8. Front desk crew was very helpful and tried their best.

"Could be so much more " Read full review on TripAdvisor 11/16/2008 Vote

9. The front desk was helpful, and we were moved to another room rather quickly, but a very honest housekeeper told us that the rooms I mentioned above were a known issue.

"Sewage! " Read full review on TripAdvisor 9/9/2008 Vote

10. Front desk help were very nice and attentive.

"Close, but no cigar " Read full review on TripAdvisor 7/2/2008 Vote