Best Western Hollywood Hills, Los Angeles, Service

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Rank

75th

Out of 700

Best Western Hollywood Hills	Average Price: $186 Check Rates

Hotel Class:

6141 Franklin Avenue

Los Angeles, 90028 View map

2-Star Hotel Rank: 13 of 83
Average review rating: 3.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (4) , TripAdvisor (190)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bath (3) bathroom (73) beach (2) bed (10) breakfast (33) charge (14) check in (8) check out (6) closet (6) cost (7) deal (7) decor (5) dinner (6) exterior (4) fee (6) food (34) freeway (20) front desk (21) highway (6) hotel (284) lobby (15) location (94) money (12) neighborhood (6) parking (68) pillow (4) pool (39) price (30) rate (11) recommend (27) restaurant (31) room (271) room service (3) service (28) sheets (2) shower (25) shuttle (3) staff (87) street (23) suite (4) to park (6) towel (4) valet (17) valet parking (7) value (11) view (11) walk (65) walk in (4) wireless (8)

Service

Appears in 28 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
clean (4) customer (3) desk (2) food (6) friendly (3) good (9) great (7) hotel (6) location (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. location is good, neighborhood is safe, rooms are decent and customer service is great.

"Great Customer Service " Read full review on TripAdvisor 4/2/2012 Vote

2. fresh food,good service,no problem;otherwise getting a descent meal or breakfast seems to be hard to find over there.

"Not bad/not super " Read full review on TripAdvisor 11/5/2011 Vote

3. remodeled with all new furnishings, marble spa shower and bathroom, marble kitchenette wet bar, great mattress for sleeping, collectible quality autographed artwork on the walls, spotlessly clean guestrooms, cute pool in the courtyard, and an amazing top notch diner restaurant off the lobby (the food is really THAT good, service fast and friendly).

"One of the best kept secrets in Hollywood area " Read full review on TripAdvisor 6/23/2011 Vote

4. Great location, excellent service, stayed here for 4 nights and had no issues at all.

"Recommend to all " Read full review on TripAdvisor 6/23/2011 Vote

5. walk of fame, chinese theatre, madam tussad, etc. clean rooms, above average service.

"good budget hotel " Read full review on TripAdvisor 2/27/2011 Vote

6. Service was first class and the staff were very friendly, knowledgeable and helpful.

"Fantastic Choice in Hollywood " Read full review on TripAdvisor 9/30/2009 Vote

7. Awesome hotel for the price and good service.

"Good place to crash in Hollywood " Read full review on Expedia 7/22/2009 Vote

8. To it's credit the service was nice and prompt.

"Not impressed " Read full review on Expedia 3/17/2009 Vote

9. Service friendly and they have a neat diner that serves good food at low cost.

"close to all of hollywood and transportation " Read full review on Expedia 1/7/2009 Vote

10. The service was good and the room was clean.

"Affordable, Clean, Good Service " Read full review on TripAdvisor 8/18/2008 Vote