Marriott Los Angeles, Los Angeles, Manager

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Rank

100th

Out of 700

Marriott Los Angeles	Average Price: $265 Check Rates

Hotel Class:

21850 Oxnard Street

Los Angeles, 91367 View map

4-Star Hotel Rank: 31 of 45
Average review rating: 4.07

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (30) , Travelocity (5) , TripAdvisor (104)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 11 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
responsive (2)

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1. And when I see the managers response to the reviews, I see a bunch of excuses, but I have yet to see any offers of resolution--there's always a reason that they 'can't do anything about it'.

"Another Customer Service Issue at Warner Center Marriott " Read full review on TripAdvisor 11/3/2011 Vote

2. oh, then the manager was soooo accommodating.

"Don't stay here! The worst customer service ever. " Read full review on TripAdvisor 10/22/2011 Vote

3. Oh, but we did get one of those real nice apologies from the manager.

"Don't stay here! The worst customer service ever. " Read full review on TripAdvisor 10/22/2011 Vote

4. This is the kind of hotel where assistant bank managers have their wedding receptions.

"Average hotel in an average area " Read full review on TripAdvisor 5/9/2012 Vote

5. The manager on duty was kind enough to offer a tour of the hotel at check-in.

"Good stay but overpriced!! " Read full review on TripAdvisor 12/15/2011 Vote

6. After several moments, the front desk manager, Anthony Elsisi comes out.

"Another Customer Service Issue at Warner Center Marriott " Read full review on TripAdvisor 11/3/2011 Vote

7. It is fully about being demeaned and berated, called a liar by the front desk manager, Mr.

"Another Customer Service Issue at Warner Center Marriott " Read full review on TripAdvisor 11/3/2011 Vote

8. I asked for the manager.

"Another Customer Service Issue at Warner Center Marriott " Read full review on TripAdvisor 11/3/2011 Vote

9. Although there were a couple of glitches during our stay, the manager quickly resolved both of them and went out of his way to not only correct the problems, but made every effort to acknowledge them and take complete responsibility.

"Will definitely be back " Read full review on TripAdvisor 6/28/2011 Vote

10. well reality was checked thanx to the graveyard shift manager also daytime manager ,daytime guest clerks very lazy.

"come on down the next to be DEGRADED will be you and who ever is w/you " Read full review on TripAdvisor 4/12/2010 Vote