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OpinionWell
Rank
140th
Out of 700

Holiday Inn Los Angeles

Average Price: $107  
 
Hotel Class:
111 South Gaffey Street
Los Angeles, 90731 View map  
5-Star Hotel Rank: 16 of 44
Average review rating: 3.11
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (5) , TripAdvisor (67)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
nice (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Some were pleasant and accommodated us when there were problems and others were just rude and could care less if we stayed or left!(Evening female front desk) Overall, I can handle that since it was a great price and again the breakfast bar was really nice and included in the price.
"Great breakfast bar and and nice vintage decor. " Read full review on TripAdvisor   2/25/2012 Vote      
2. The front desk clerk was super friendly although I'm surprised she isn't scared working up there.
"Be sure to have your life insurance paid up and your shots up to date. " Read full review on TripAdvisor   7/29/2009 Vote      
3. George at the front desk was extremely helpful, we were on the 4th floor and the coke machine would not take dollar bills, i went to the front desk and George said he did not have change, instead of leaving it at that, George got me a pitcher of coke (i tipped him $3 though as this was really Nice.
"Loved the San Pedro Holiday Inn " Read full review on TripAdvisor   10/30/2007 Vote      
4. I called the front desk once to connect with our other room--it rang for 2 minutes, then I got hung up on.
"Acceptable, convenient, dated " Read full review on TripAdvisor   3/11/2012 Vote      
5. Cancelled my reservation 20 days in advance with the front desk and told everything was done.
"DISHONEST and Stubborn " Read full review on TripAdvisor   1/21/2012 Vote      
6. Around 2:00 a.m. my daughter and her husband reported to the front desk that they were awaken by hoodlums outside their room who had trespassed into the hottub area.
"A Pre-cruise Nightmare " Read full review on TripAdvisor   8/5/2009 Vote      
7. When I explained to the front desk clerk that I could not use the signal and had to use Vagabond`s last time, he asked me why I didn`t just log onto Vagabond`s again then.
"Interesting Hotel " Read full review on TripAdvisor   9/6/2007 Vote      
8. The front desk managers are oblivious to this and I suggest Holiday Inn get rid of these empty posted promises.
"Horrible Holiday " Read full review on TripAdvisor   6/16/2007 Vote      
9. Just when I thought it couldn`t get any worse and called the front desk, fire alarms went off (pulled by pranksters).
"Horrible Holiday " Read full review on TripAdvisor   6/16/2007 Vote      
10. Not that big of a deal, but it is an illustration of their lack of organization/communication at the front desk.
"Dishonesty is NEVER the best policy " Read full review on TripAdvisor   1/30/2010 Vote      
   
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