Holiday Inn Los Angeles, Los Angeles, Manager

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Rank

140th

Out of 700

Holiday Inn Los Angeles	Average Price: $107 Check Rates

Hotel Class:

111 South Gaffey Street

Los Angeles, 90731 View map

5-Star Hotel Rank: 16 of 44
Average review rating: 3.11

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (5) , TripAdvisor (67)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (6) bathroom (6) beach (6) bed (6) bill (2) breakfast (23) cable (1) charge (3) check in (3) check out (4) cost (5) deal (4) decor (10) dinner (2) exercise room (1) food (15) freeway (1) front desk (10) highway (2) hot tub (2) hotel (95) hottub (1) lobby (6) location (10) manager (11) money (2) neighborhood (9) parking (14) pool (12) price (14) rate (5) recommend (4) restaurant (20) room (91) room service (2) service (8) shower (2) shuttle (28) staff (20) street (16) suite (4) to park (1) towel (1) value (5) view (6) walk (6) walk in (1) water pressure (1) wireless (6)

Manager

Appears in 11 comments.

42% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) clerk (2) desk (3) generous (4) hotel (3) management (12) personable (2) problem (2) rude (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel management was exceptionally helpful and friendly (especially Edison, the General Manager, who seemed to take a personal interest in each guest's comfort).

"Excellent choice for Park & Cruise " Read full review on TripAdvisor 3/14/2012 Vote

2. The staff and manager were just wonderful.

"A lovely place to stay " Read full review on TripAdvisor 3/8/2012 Vote

3. This hotel manager could care less.

"worst hotel experience ever!! should have slept on park bench " Read full review on TripAdvisor 4/28/2010 Vote

4. If the general manager has this type of attitude and personality I can only imagine what his hotel is like.

"Terrible Customer Service " Read full review on TripAdvisor 1/21/2012 Vote

5. In the morning, I got NO satisfaction from the manager whatsoever.

"worst hotel experience ever!! should have slept on park bench " Read full review on TripAdvisor 4/28/2010 Vote

6. The front desk managers are oblivious to this and I suggest Holiday Inn get rid of these empty posted promises.

"Horrible Holiday " Read full review on TripAdvisor 6/16/2007 Vote

7. When I called them to nicely talk about it the general manager Addison was rude, could hardly speak english and would not even think about taking care of it the right way or even compromising.

"DISHONEST and Stubborn " Read full review on TripAdvisor 1/21/2012 Vote

8. The General Manager, Edison, had a terrible attitude when dealing with a very simple cancellation.

"Terrible Customer Service " Read full review on TripAdvisor 1/21/2012 Vote

9. Upon trying to resolve these problems with the manager all we got was a refusal to do anything about the problems and rude comment as we were leaving.

"A Pre-cruise Nightmare " Read full review on TripAdvisor 8/5/2009 Vote

10. The manager commented to the desk clerk in a voice loud enough for us to hear that he was glad we had checked out.

"A Pre-cruise Nightmare " Read full review on TripAdvisor 8/5/2009 Vote